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I liked how friendly and accommodating the hotel staff was. I did not like the mold/mildew around the and in the bathtub/shower, not the mold/mildew stains on shower curtain. There was pink nail polish on the side of the nightstand. The walls are very thin. We could here all interaction with the couple next door.

I have stayed at this hotel many times. My most recent stay ended with a huge disappointment for a property that was typically, and claims to be one of the better hotels in the Dallas area. My stay was fine, nothing special but as expected for a hotel of this caliber. Upon checkout I was presented a bill that seemed correct. No mention of any extra charges. However, upon receipt of my Amex bill I saw my charge was @ $60 more than my checkout bill. I assumed it was a mistake, perhaps a parking charge (I did not have a car), or something of that nature. Upon calling the hotel I was informed there was a $59.90 charge for using my Amex to pay. No one ever told me that there would be an extra charge for using my Amex. I had a Visa card I could have used. They do not accept cash. But none of that matters. Someone should have told me they would charge me for using my Amex, or they should have printed the charge on the final printed bill. None of that happened,, they just added the fee without a word. It's not even the $60 (which is real money) it's the sneaky way they simply added the charge without notification. Further, since Hotels.com stores my Amex, perhaps there should have been some sort of heads up that this hotel adds a fee for use of the card on file. What a low class, sneaky way for a Hotel that claims to be a first class establishment to conduct their business. After at least 6 or 7 visits to this hotel. My most recent stay will be my last. Back to the Mansion!

We enjoyed our two BR 2 bath Signature stay. Everything we needed was provided. The beds were comfortable with quality linens. Would have appreciated some extra towels in the room but staff was quick to deliver more at request. Pool towels would have been plus. We had to go looking for some. The balcony provided a gorgeous view but the furniture was very uncomfortable and could have used a quick once over prior to room occupancy. The snack bar was convenient with a decent food selection at a reasonable price. Love a readily available luggage cart!! The infinity pool and hot tub were fabulous- clean and well maintained. The swim up bar was not available but the snack bar was and convenient to the pool area. Again, the furniture pretty uncomfortable. Beach access convenient and close - a shower to re-enter the property would have been a plus. Wristband “keys” were nice. The property was a bit hard to find even with GPS. All in all: highly recommended! Even the sofa bed was surprisingly comfortable

The stay was all good as represented on the site!