Playa Gemelas hotels in Puerto Vallarta, Jalisco

Polite staff, very clean, uncomfortable beds. We felt like this hotel was "playing" hotel and as if everything was fake. While everything was "there" it was low quality. The food was horrible, not fresh or authentic other than the Mexican. We were disappointed with the food everyday, especially the freshness and the taste. Again, the look was there but the taste lacked much. Brazilian food was far from real and same.goes for the French.

Great hotel in Puerto Vallarta, well located and it's a brand new hotel so everything is spotless. There is a shopping center with ig the hotels premises.

Making your stay memorable is their top priority. From the moment we stepped on the property, we noticed the level of service and sincere hospitality was unprecedented. We are definitely coming back.

Staff was attentive. Alfredo was wonderful and made my mother's stay pleasant. Thank you Alfredo! I can't wait to return to Villa del Palmar!

Was a great stay. Took my 18yr old daughter and did all inclusive. At check in, they upgraded our room without asking us. The food was all pretty good, no complaints. The pool was great, right on the beach. If you're lucky enough to find Javier (pool server) he is the man! A tip every couple of drinks went a long way! Room service was really slow, that would be my only semi complaint

great bar staff. Service on the beach is awesome.

Clean and well equipped room. Beautiful outdoors with lots of pools. The only down for me would be that the beach is small and not children friendly.

Great staff, very good section of food. Everything is taken care of. Wonderful vacation.

A 3 star hotel at best. Rooms were large but furnishings were just so-so. Mattress was like sleeping on the floor (hard). Hotel was clean and freshly painted. Maid did not dust tops of refrig or microwave. We stayed only 2 nights before we could check in at our timeshare down the street for a week. Location was great if you were OK without a beach. NIce pools and pool area, backs to the waterway between Marina and Bandera Bay. Just a few blcoks to the marina shops and restaurants. Ask for shortcut into the back entrance. Use of Club Regina facilites across the street, however, pools and beach were jam packed so service was slow. Fitness center charges $7 per visit. Bad points: We arrived early friday afternoon. Pool Bar was CLOSED for the day. So was their only restaurant - even though we were going to Marina and Malecon anyways. Saturday We bought a small cooler and beer at OXXO convenient store (1 block). Went to front desk for ice and they tried to tell me I couldn't take a cooler. When I barked back about their bar being closed, they sent down some ice - but it comes from across the street at Club Regina. I wuld say it is OK for a night or two only. For a longer stay..go elsewhere.