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Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children's activities
Poolside bar
Reception
Lobby
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
$390
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Place, Conchas Chinas Beach
    ‪7 min walk‬
  • Place, Lindomar Beach
    ‪7 min walk‬
  • Place, Playa de los Muertos
    ‪2 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬

Room options

View all photos for Ocean View Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Double

8.8 out of 10
Excellent
(37 reviews)
  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Ocean View King | Free minibar, in-room safe, desk, iron/ironing board

Ocean View King

7.8 out of 10
Good
(31 reviews)
  • 473 sq ft
  • Sleeps 3

View all photos for Club Ocean View Suite King

Club Ocean View Suite King | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean View Suite King

9.0 out of 10
Wonderful
(12 reviews)
  • 699 sq ft
  • Sleeps 4

View all photos for Club Ocean View Suite Double

Club Ocean View Suite Double | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean View Suite Double

8.6 out of 10
Excellent
(9 reviews)
  • 699 sq ft
  • Sleeps 5

View all photos for Swim Up King

Swim Up King | Free minibar, in-room safe, desk, iron/ironing board

Swim Up King

9.8 out of 10
Exceptional
(6 reviews)
  • 473 sq ft
  • Sleeps 3

View all photos for Swim Up Double

Swim Up Double | Free minibar, in-room safe, desk, iron/ironing board

Swim Up Double

9.6 out of 10
Exceptional
(4 reviews)
  • 473 sq ft
  • Sleeps 4

View all photos for Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean Front Hot Tub King

9.0 out of 10
Wonderful
(21 reviews)
  • 699 sq ft
  • Sleeps 4

View all photos for Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean Front Hot Tub Double

9.0 out of 10
Wonderful
(4 reviews)
  • 699 sq ft
  • Sleeps 5

View all photos for One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King | Free minibar, in-room safe, desk, iron/ironing board

One Bedroom Plunge Pool Suite King

  • 1249 sq ft
  • 1 bedroom
  • Sleeps 3

View all photos for King

King | Free minibar, in-room safe, desk, iron/ironing board

King

10.0 out of 10
Exceptional
(2 reviews)
  • 473 sq ft
  • Sleeps 3

View all photos for Double

Double | Free minibar, in-room safe, desk, iron/ironing board

Double

10.0 out of 10
Exceptional
(1 review)
  • 473 sq ft
  • Sleeps 4

View all photos for Ocean View Balcony King

Ocean View Balcony King | Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony King

8.8 out of 10
Excellent
(40 reviews)
  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Balcony Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony Double

  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front King

Ocean Front King | Free minibar, in-room safe, desk, iron/ironing board

Ocean Front King

8.2 out of 10
Very good
(21 reviews)
  • 473 sq ft
  • Sleeps 3

View all photos for Ocean Front Double

Ocean Front Double | Free minibar, in-room safe, desk, iron/ironing board

Ocean Front Double

7.4 out of 10
Good
(22 reviews)
  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View Swim up Suite Double (18+ only)

Club Ocean View Swim up Suite Double (18+ only) | Living area | LED TV

Club Ocean View Swim up Suite Double (18+ only)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for Club Ocean View Swim Up Suite King (18+only)

Club Ocean View Swim Up Suite King (18+only) | Living area | LED TV

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

4.5-star property in Conchas Chinas
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Puerto Vallarta - All-inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Hyatt Ziva Puerto Vallarta - All-inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges, a beach bar, and a poolside bar. This all-inclusive property also offers a children's pool, a hot tub, and a fitness center. Complimentary self parking is available on site.

Hyatt Ziva Puerto Vallarta - All-inclusive is a smoke-free property.

Casa Grande - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Blaze - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open select days.
Pureza - This restaurant specializes in Asian cuisine. Open daily.
Melanzane - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
Vivaz Buffet - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Reviews

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 864 out of 1328 reviews
Rating 8 - Good. 255 out of 1328 reviews
Rating 6 - Okay. 116 out of 1328 reviews
Rating 4 - Poor. 56 out of 1328 reviews
Rating 2 - Terrible. 37 out of 1328 reviews

Reviews

6/10 Okay

ARMANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

SHIVEN BHAVESH

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good resort , food is amazing - you will really enjoy Mexican food with best quality at this resort. Staff is really humble and always ready to help you. Events through out the day keeps you busy. Night shows were brilliant. Special thanks to the staff for making our stay lovable. This resort is really 10/10 as compared to other resort . I have been to pureto Vallarta multiple times but never experienced such a wonderful resort. Don’t miss the sun set specially at this resort.
Sunset view
Night shows circus
Sushi making class
Tile painting class
Stayed 4 nights in Aug 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100% recommended my family and I are definitely looking forward in going back. Customer service was excellent the staff was very friendly. We'd especially like to acknowledge Soledad at Vivaz restaurant, Martin the restaurant supervisor and Susana & Luis at Hyghlightz sports bar all went above and beyond to make sure we were enjoying our stay at Ziva. The hotel was very clean and the food was good.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ana, Round Rock

Liked: Cleanliness, staff & service, property conditions & facilities
The beach was beautiful and we had an amazing time there. The service was great and they made us feel at home. First time we stay at this resort and we loved we didn’t have to do long walks to get to the beach. We used the spa services and the services were great. Thank you to the staff for such a great service experience.
Stayed 4 nights in Aug 2025

10/10 Excellent

Niru

Traveled with family
Liked: Amenities
We really enjoyed our stay at the Hyatt Ziva. Excellent staff and service as always.
Stayed 4 nights in Aug 2025

8/10 Good

Oscar

Stayed 4 nights in Aug 2025

6/10 Okay

Ngoc Quang

Liked: Cleanliness, amenities
Its just 3-4 star resort . Not enough activity
Stayed 6 nights in Aug 2025

10/10 Excellent

Karla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful time at the Hyatt Ziva property. The staff is always so kind and welcoming, greeting us with a smile every time. We’ve stayed at several resorts in PV, but this one truly stands out with the best dining options — the food was consistently delicious. Our favorite spot was Blaze, not only for the tasty dishes but also for the breathtaking ocean views. We’ll definitely be visiting again!
Stayed 6 nights in Aug 2025

8/10 Good

Michelle, Sherman Oaks

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities
We arrived in the off season so the property wasn't as full. This was great for us because we didn't have to fight for lounge chairs or beach chairs and palapas. The hotel itself is showing its age and could be cleaner. Some of the outdoor bathrooms appear to not be regularly maintained and are missing toilet paper. Some are also very dirty and have holes in the walls. I didn't find the amenities to be top notch, it was hard to get pool Service and Beach service. Most of the time we had to get drinks ourselves. The nightly entertainment was lacking, and unfortunately the things we were looking forward to were canceled because of rain, which obviously is unpredictable. The rooms could be better equipped with smart TVs and better water pressure. The food wasn't great either although I don't expect much from all inclusive these days, the best was the Mexican for dinner and blaze for lunch. The children's menu sucked because there were no healthy options just deep fried foods that kids don't need to be eating. The chicken had more breading than actual chicken and the corn dog was just a deep fried mini sausage. All in all we had a good time because the pools were lovely and the beach was amazing. The staff is amazing though, very quick and responsive and polite. I'm not sure I would come back to this resort.
Stayed 6 nights in Aug 2025

10/10 Excellent

Cielo, Jackson Hts

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is truly excellent, starting with the hospitality of its staff-Magaly, Jeniffer, Soledad, Alejandra, and Carlos Matta, among others. The entire team is exceptionally kind, attentive, and helpful. The food and restaurants are outstanding, the beach is simply divine, and the pools are beautiful and impecably clean. Room service is also remarkable, with a warm and grateful spirit. Written by a Colombian and a Honduran living in New York.
Stayed 7 nights in Aug 2025

10/10 Excellent

Mayra

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Julissa Esmeralda, South San Francisco

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful , small & intimate. Would recommend getting the swim up pool 10/10
Stayed 4 nights in Aug 2025

8/10 Good

Jill, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Estera

Stayed 7 nights in Aug 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice private beach. Food at Melanzane Restaurant excellent. Services very attentive.
Stayed 5 nights in Aug 2025

8/10 Good

Valeria

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
During our stay, the entire building’s air-conditioning system failed and we were without AC for two nights. Puerto Vallarta has humid and hot weather as it is, and this caused terrible sleep and unenjoyable days and nights in the hotel room. They also only provided fans if you requested them. Other than that, we had a good time. Food is good and service was excellent.
Stayed 5 nights in Aug 2025

8/10 Good

Brian C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 5 nights in Aug 2025

10/10 Excellent

Karl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality and cleanliness
Stayed 3 nights in Aug 2025

8/10 Good

Manuel

Stayed 7 nights in Aug 2025

10/10 Excellent

Angela Loaiza

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff throughout the resort. The resort was very clean and beautiful. The food was delicious and with many options to choose from.
Stayed 5 nights in Aug 2025

10/10 Excellent

Rosa Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very attentive and the food was very good
Stayed 5 nights in Aug 2025

10/10 Excellent

ARMAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family vacation
Stayed 3 nights in Aug 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 5 nights in Aug 2025

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 3 nights in Aug 2025

6/10 Okay

Litzy

Traveled with family
Restaurants or food is not what the hotel 5 stars represent.
Stayed 1 night in Jul 2025