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Trefasser Vacation Packages

Great location, wonderful facility!

Stayed here lots of times but parking restrictions have changed and this time I couldn’t get anywhere close as there was some sort of conference on. Wasn’t allowed to stop at the drop off point outside to take my stuff to the room so had to carry everything from some distance away. Breakfast at £17 is excessive so I didn’t bother. Tv switched itself off every 10 minutes so I gave up on it. There was a band or something rehearsing in a room downstairs that went on until about 6am so couldn’t sleep. After a long drive down for work from Leeds I’ve had better nights.

We booked a 2 night stay for our 9th wedding anniversary and we couldn't have been happier. So happy in fact that on checkout we actually went back inside for one more coffee before leaving. The Bruce Suite was immaculate and perfect. Little touches wishing us best wishes on our anniversary with a prosecco on arrival, a card and even little touches when having our evening dinner meal. The spa was amazing and genuinely as a whole experience makes our top 3 of all time. Staff were always on hand for whatever needed and couldn't do enough for us. Thank you so much for making our time a special one and no doubts we will return in future.

Not a clean property and very much in need of a refurb. Lots of dirt, hairs in the bathroom, thick dust and grime. Lots of the appliances were in need of replacing, second bathroom sink hanging off the wall, tap in kitchen about to come off, mattresses were absolutely awful. Property was very noisy also