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Septemes-les-Vallons Vacation Packages

Okay hotel in a convenient central location. Rooms were quiet but not particularly clean. The filtered water was a nice touch. Unfortunately when we arrived we did not have the best experience with Theo at reception. We were told that there was "no reservation under that name". When I said it was booked on Expedia and showed the booking confirmation, and the email I'd received from the hotel the day before, he somehow managed to find the booking, but said that it "hadn't been paid for" (when it had). He was then incredibly rude and told us that if we had an issue we could find another hotel. I have no idea why he was so stand offish with us, or why he said that we had not paid. It really was not a very pleasant first impression of the hotel.

Beautiful old hotel with an amazing history of guest including Napoleon. Maintained to a high standard. Nice breakfast and even better evening meal in the main restaurant. You need to book dinner as they do not have many tables. The staff were amazingly helpful and polite. A great stay and perfect location for site seeing the Avignon.

Michelin star restaurant. Beautiful spa, spacious rooms, friendly staff

It was not clean and I'll not revisit

The biggest asset of this property is its prime location with a view over Harbor jutting out into the sea, yet walkable from View Port. The other great asset are the people working there - exceptionally nice, helpful and flexible. The building needs a refresh, it seems to be a 70 ies design, nice and gracious, but finishes, furniture and lighting - are all due to be replaced. The rooms are in good condition, as well as the bathrooms. We felt taken care of at this property, when we needed help, patience and assistance, we got it immediately. Thank you!

A great location, just a few minutes walk from the station, with all the restaurants and sites within easy walking distance, yet it is quiet and peaceful. The room was spacious with a really comfortable bed, nice bed linen and high ceilings. Most of the staff were friendly and helpful, whilst others let the team down (e.g. not clearing tables to make space at breakfast) The hotel would benefit from having a bar and the QR code system for ordering drinks is slow - we waited 45 minutes for a drink by the pool.

Tout était parfait !