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Enjoyed the stay. Nice rooms, good free parking and WiFi. Nice bar. The main disappointment was the air conditioning in the room wasn’t working

Lovely clean room. Well located property. Friendly staff.

I have visited UStay apartments previously and it didn’t disappoint 2nd time around. Everything you need is in a nearby location, whether that be a shopping trip or going for the night life, every thing is nearby. The apartments were very clean and well looked after.

First time staying here. It is clear the hotel is undergoing major upgrading and there is information in the rooms to reflect that. Would be helpful to have that on the website too (sorry if already there and missed) just to manage expectations. Room was lovely and staff very friendly and bent over backwards (special shoutout to Ruby). I understand why £100 deposit is being taken but do think this will be putting a lot of families off staying esp when there are so many competing hotels nearby. Overall though a lovely stay in a great area and fab sights. Really hope they do manage to continue the upgrade as such a special building.

Room was fine. But the no staffing is definitely an issue. A 3rd party to send us the info to get into the building is definitely challenging when you are from another country since you have you call someone to get this info. That being said after the phone call took a few minutes for them to send an email with the codes. Does get a little noisy the building next store often has singing/preying around 11-1amish but some ear plugs work fine all and all good location for the price