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Kendal Vacation Packages

Positives. Staff were all superb. Parking was good. Hotel architecture is wonderful if you like art deco. The room was nice and clean. Negatives. Air conditioning throughout the hotel isn’t working. Rooms were all above 25c all night. No espresso based coffees available. Bean to cup “still not working” and no one available to make coffees from the bar. Coffee available was terrible. The whole hotel is in need of an overhaul. Everything seems tired. Carpets in room were threadbare in places. Might be wrong but all looks very 1990s.

Lovely apartment, great staff who fixed a hot water issue within 15 mins of reporting. They also checked in with us once again in the morning to make sure all was fine. Can be noisy at night hearing people move around their apartments as there are 4 floors. But not really anyway around that so it’s no one’s fault. Good location with an NCP carpark accross the road.

First time staying here. It is clear the hotel is undergoing major upgrading and there is information in the rooms to reflect that. Would be helpful to have that on the website too (sorry if already there and missed) just to manage expectations. Room was lovely and staff very friendly and bent over backwards (special shoutout to Ruby). I understand why £100 deposit is being taken but do think this will be putting a lot of families off staying esp when there are so many competing hotels nearby. Overall though a lovely stay in a great area and fab sights. Really hope they do manage to continue the upgrade as such a special building.

Wouldn’t stay again

Room was fine. But the no staffing is definitely an issue. A 3rd party to send us the info to get into the building is definitely challenging when you are from another country since you have you call someone to get this info. That being said after the phone call took a few minutes for them to send an email with the codes. Does get a little noisy the building next store often has singing/preying around 11-1amish but some ear plugs work fine all and all good location for the price

Generally very good user experience; hotel, room, cleanliness, gym, spa, breakfast and staff.

Had a great stay at the Atlantic Tower Hotel Liverpool By Sunday fantastic location over looking the Mersey and the liver buildings, staff were friendly , room was clean a few stain marks on the carpet but overall everything was clean, bathroom in our room was tiny but for a 1 night stay it was fine. The big let down was the lifts only 1 out of 3 lift were working and as we were on the 10th floor was a bit of a pain when busy . Fantastic VU bar on level 2 with fabulous views especially at night when everything is lit up definitely book again 👍