The service was one of the best I've ever experienced and we travel a lot!!!! They made our honeymoon unforgettable.
Victor at the pool was the best server, Oscar for breakfast and Hector at the five star restaurant, which really is 5 star!
Pool and catamaran on ocean was amazing!
Located in Petempich Bay, this beachfront resort is in a national park and within 9 mi (15 km) of Crococun Zoo, Ojo de Agua …More
Awesome resort except for a few things
Beach is nice but doesn't have the nice turquoise water, fair amount of seaweed and can't really swim in ocean because of rocks. obviously not hotels fault and they tried ther best to keep up with seaweed
Music entertainment was definitely aimed towards older crowd, even music in "nightclub" was just 70's and 80's music with a beat... And did not just play enough music/or loud enough for just being in pool area
toilets sucked for flushing!!!
Great hotel but definitely a hotel aimed towards an older group 40+
Nestled on the beach, this Puerto Morelos resort is within 9 mi (15 km) of Crococun Zoo, Ojo de Agua Beach, and Moon Palace …More
The resort was amazing. It was a bigger resort, but there are so many pools, bars, and beach areas that it never seemed like it was to busy. The room are very nice, they are large, very clean and the showers are awesome. I really recommend upgrading to diamond club, which was not that much more, about 250 total for 8days. Our butlers(Sandra and Karen) took great care of us, they would go out their way to make sure your every need was taken care of. FOOD : The food was great at all of restaurants, but would have to say the best where the Grazie and the Beach Club. Beach was great all sand no rocks, plenty of chairs and cabanas.
Traveller from Michigan
Located in Puerto Morelos, this beachfront resort is in the city center, 10.6 mi (17 km) from Wet n' Wild, and within 20 mi …More
This hotel is top-notch! Premium alcohol, friendly and respective staff, and wonderful restaurants with seriously GREAT food! Pools are beautiful- love that they provide rafts and built-in lounging for sunbathing. Spa was spectacular. Entertainment like dance lessons- were so fun. Housekeeping was awful! I only wish I would have bought cleaning supplies to appropriately clean the shower, sinks, and tub.
Traveller from St. Louis
Located in Puerto Morelos, this beachfront resort is next to a golf course and within 3 mi (5 km) of Crococun Zoo, Ojo de …More
We stayed at the Hideaway in February. The food choices are excellent with many different choices on a daily basis. Armadillo, Hunter, and Zen were our favorites. Wait staff Jorge at the hideaway pool was excellent. Drinks and lunch delivered to us and made sure everything we wanted was taken care of. Entertainment staff work hard everyday to get you involved in activities and have a great time. Many different bars located throughout the hotel to get drinks at. Checking in and out was quick and staff were friendly. Beach was clean with many chairs available. Coffee and ice cream shop were a must to go to daily. Casino was small but did not have trouble playing as it was not that busy.
Located in Puerto Morelos, this beachfront resort is in the city center and within 12 mi (20 km) of Moon Palace Golf Club …More
The hotel was beautiful. Service was top notch. All of the staff were phenomenal. They were always there to bring you drinks and food poolside. The food in the two restaurants was excellent. The all-inclusive package was well worth it. The pools and hot tubs were great. Right on the beach, but we hardly used the beach since the resort and pools were so good. The all-inclusive included round trip private transportation from the Cancun airport, which was an SUV from the resort, not a shared transport. The rooms were oversized and immaculate. Included kitchens. Would go back in a second!
Traveller from Marlboro, NJ
Nestled on the beach, this Puerto Morelos resort is 2.1 mi (3.4 km) from Puerto Morelos Town Square and 2.5 mi (4 km) from …More
The positives: Awesome lobby and checkin., resturants above average and 5 to choose from/ room service all hours/ beach is lovely and close/ very clean resort /close to cancun airport./ reasonable workout area
Negatives: - staff always seems to be angling for a tip/ the cabana boy mafia controls all the ebacj spots and you have to play their tip game to get a spot/ clothing optional swingers beach is next resort down the beach/ no shuttles to airport or cars to rent to drive to nearby puerto morelos/ way too many kids and children over spring break. Not 1 16-18 year old boy for my daughter to socialize with./ expesive wi fi is not part of all inclusive
Traveller from dallas
Nestled on the beach, this Petempich Bay resort is within 9 mi (15 km) of Crococun Zoo, Ojo de Agua Beach, and Moon Palace …More
Only 18 km (11 mi) south of Cancun International Airport, the sleepy village of Puerto Morelos offers calm contrast to Cancun, and to lively Playa del Carmen, 32 km (20 mi) to the south. Historically a fishing village, tourism is a relatively recent industry here. A large reef, about 500 meters from the beach, has been declared a national park, and snorkeling, diving, and kayaking are popular.