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Junior Suite Tropical View King

Bed Count 1 King Bed Maximum Occupancy 4 Max
$519* Per night/room Dec 12 - Dec 13

Junior Suite Tropical View Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Partial Ocean View King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite (Preferred Club)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite Partial Ocean View Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite - Deal of the Day

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

All-inclusive Details

All-inclusive room rates at Dreams Natura Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking

Land activities
  • Fitness facilities
  • Kids club

Lessons/classes/games
  • Aerobics
  • Dancing

Entertainment

  • Theme parties

Not included

  • Golf

  • Kayaking included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Taxes included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • Kids club included
  • Fitness facilities included
  • All meals included
  • All available beverages included
  • Minibar (all beverages included)
  • Golf not included
  • All onsite activities, and facilities and equipment included
  • All land sports and fitness activities and facilities are included
  • Theme parties included

Property Features

Some rates at Dreams Natura Resort & Spa - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Dreams Natura Resort & Spa - All Inclusive features a full-service spa, a complimentary water park, and 2 spa tubs. Dining is available at one of the hotel's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 7 bars/lounges and a poolside bar. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 12208 square feet (1134 square meters) include a conference center. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. Guests can use the outdoor pool at a partner property. Onsite uncovered self parking and uncovered valet parking are complimentary.

Dreams Natura Resort & Spa - All Inclusive is a smoke-free property.

  • Lazy river
  • Waterslide
  • Children's games
  • Children's toys
  • Number of outdoor pools - 1
  • Number of spa tubs - 2
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Uncovered parking
  • Free self parking
  • Secured parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Computer station
  • Infant/toddler toys
  • Swimming pool
  • Food and water bowls
  • Dog exercise area
  • Conference space size (meters) - 1134
  • Number of meeting rooms - 3
  • Free reception
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Pool umbrellas
  • Total number of rooms - 553
  • Number of floors - 8
  • Lifeguard on site
  • Couples/private dining
  • Coffee/tea in common areas
  • Number of bars/lounges - 7
  • Tasting room
  • Number of poolside bars - 1
  • Full-service spa
  • Number of swim-up bars - 1
  • Access to nearby outdoor pool
  • Free water park access
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 2020
  • Pool cabanas (surcharge)
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Children's pool
  • Spa services on site
  • Proposal/romance packages available
  • Number of restaurants - 9
  • Conference space size (feet) - 12208
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 1
  • Children's pool
  • Lazy river
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Room Amenities

Dreams Natura Resort & Spa - All Inclusive offers 553 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Ceiling fan
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Shower only
  • In-room safe (laptop compatible)
  • Free WiFi
  • Down comforter
  • Free cribs/infant beds
  • Minibar (stocked, free items)
  • Rollaway/extra beds (free)
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary manager's reception is offered each day.

World Cafe Buffet - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Himitsu (Pan-Asian) - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Bluewater Grill - This poolside restaurant specializes in barbecue and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Bordeaux (French cuisine) - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Oceana - Overlooking the garden, this restaurant specializes in seafood and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.

Room service (during limited hours) is available.

Spa Services

Dreams SPA by Pevonia has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 12
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

A health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. 2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ziplining on site
  • Playground on site
  • Kayaking on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Hotel Policies

Payment types

Fees

Optional extras

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. On-site antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations are required for on-site testing. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Service animals are allowed

Service animals are exempt from fees/restrictions

Cashless transactions are available

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Pets allowed in specific rooms only

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Food service has been amended for enhanced safety

Property follows sanitization practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property does not follow regional sanitization guidelines

Property does not follow a brand or regulatory agency's sanitization guidelines

Onsite COVID-19 testing (Antigen) is available

Property confirms they are implementing enhanced cleaning measures

Reservations are required for onsite COVID-19 testing

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of USD 65 per pet, per night, plus a deposit of USD 65 per night
  • Dogs only
  • 1 per room (up to 22 lbs)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Pool access available from 8:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations are required for on-site testing.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Hotel Names

  • Now Natura Riviera Cancun
  • Now Natura Riviera Cancun Puerto Morelos
  • Now Natura Riviera Cancun Hotel Puerto Morelos
  • Now Natura Riviera Cancun Hotel

Hotel Reviews

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