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Pontrhydfendigaid Vacation Packages

A fabulous hotel in a great location. Quirky. Friendly staff. A/C was challenged but it was unusually hot for our stay. Breakfast was fabulous. A little confusion as to whether we had breakfast included when we checked in. By morning there was a list available at reception. Instructions for parking and entrance seemed confusing but actually pretty accurate.

The kitchen was closed on my stay so very limited food for dinner & no breakfast which was a shame as the hotel staff & room & place was brilliant.

Great access to transport and other amenities.

The hotel is promoted to be grand and up market and the reality is that it’s so run down and in serious need of renovation. Every room has its own unique bad smell; corridors - musky, lift - BO, restaurant - indescribable but stale would resemble it. The whole place is dark and dingy, sparse and difficult to see how it’s sustainable. I appreciate the history of the building but I’ve never experienced anything like this… it was like a rabbit warren of run down office doors and endless empty unused spaces and corridors. Some areas were being renovated but left uncovered and an eyesore. Really disappointing as I booked it for a special birthday surprise… a surprise is what we got and it wasn’t welcomed.

Room great and very clean. Staff friendly and helpful. Breakfast options very good and very tasty Would stay again if in the area

Great stay, friendly staff