We had our adult son with us for our daughters graduation weekend but was only allowed 2 room keys not 3. This was an inconvenience because we were not always together. We stayed 2 nights and our room was not made up after overnight stay. We left the room by 130pm and they never returned to our room to replace towels or make beds. Considering it was a minimum 2 night stay, we expected at least that. We also had to go to the front desk ourselves for extra towels. We paid over $400 for 2 nights but received minimal service, if any at all. We stayed cheaper/night in Caribbean resorts with more service.
Located in South Deerfield, this family-friendly hotel is 2.7 mi (4.3 km) from Magic Wings Butterfly Conservatory, and within …More
Easy access for hiways.......room was very clean........helpful staff.......bathrooms are too small..........continental breakfast left a lot to be desired and young lady from kitchen area had poor attitude
Traveller from central pennsylvania
Located in the heart of Springfield, this hotel is within 1 mi (2 km) of Quadrangle and Springfield Armory. Naismith Memorial …More
The rates for this hotel were acceptable. The room was relatively clean, although we did find something under the edge of the bed, that should have been disposed of if it had been cleaned properly....The hotel is centrally located to dining and movies, also easy access to other areas. If you stay on the first floor you can drive up to your room which is convenient. They accept pets which is a plus if travelling with your furry friends. The only thing they could've done better in my opinion, was to have a hot tub/pool and offer breakfast.
Traveller from Maine
Situated near the airport, this hotel is 2.3 mi (3.8 km) from Holyoke Mall and 2.5 mi (4 km) from Josiah Day House …More
Stayed here over night in room with two double beds with daughter before college info session and tour.
Finding our way into the hotel's underground parking was difficult do to construction but we finally found it. Plenty of spaces, and you get a parking permit to use when you leave so that parking is free. DO NOT park anywhere else on campus without getting another permit from the Parking Services office (next to hotel entrance) or you WILL get a $40 ticket. You enter into a busy student dining area and go up one floor in the elevator to check in. Lobby on second floor is under construction right now. Check-in staff was great. Room was clean and comfortable, though not very spacious. Had room service for dinner; my salad was delicious, but they brought my daughter the wrong dish, so lift the lids on your tray BEFORE the server leaves your room. Hotel is incredibly quiet, excellent sound proofing. But sleeping with window open was impossible due to constant high pitched mechanical whine outside, sounded like air conditioning compressors. Free breakfast the next morning was very basic, and poorly maintained....no ice water, no decaf, trashcan running over, too bad. Check out the next morning was easy
Traveller from Bergen County, NJ
Situated in Amherst, this hotel is within a 10-minute walk of Mullins Center and University of Massachusetts-Amherst. Emily …More
Don't be fooled by the outdated drab exterior. For the budget-conscious, this is a perfectly suitable place to stay while visitng Northampton. One of the only hotels that isn't a chain outlet or in the middle of a mall-like parking lot. Everything works well. It's clean. Staff are friendly. "Continental" breakfast is more than expected, with a very nice dining room, 24hr coffee/water/tea, and a massive 100+ year old fireplace. My window looked out on flowering trees and an old copper-roofed mansion rather than onto a parking lot or wall of a downtown building. It's cheap, you get one key for the room, the locks work, the heating works, the windows open, the bathrooms are clean, the water pressure is great. Cable TV, a printer/computer station available, wifi, in-room safe, comfortable beds. I stayed 2 nights.
Traveller from Maine
Situated in Hampshire County, this hotel is within a 15-minute walk of Smith College Botanic Garden, Smith College, and …More
Located in Skinner State Park, Mount Holyoke climbs 1,000 feet and overlooks the Connecticut River as it winds through the valley. At its peak sits the Summit House, a former hotel from the 1800s. Historic homes line the West Street Common, a one-mile stretch within the historic town center. Pedestrians and bicyclists share the Norwottuck Rail Trail, which continues to Amherst and Northampton.