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Comfort Inn & Suites Hadley - Amherst

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Hadley - Amherst

Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Property amenity
In-room safe, desk, blackout drapes, iron/ironing board
Free daily full breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Parking included
  • Housekeeping
$138
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
400 Russell St, Hadley, MA, 01035
  • Place, Autobahn
    ‪6 min walk‬
  • Place, University of Massachusetts Amherst
    ‪1 min drive‬
  • Place, Amherst College
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(71 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(76 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites Hadley - Amherst

Hadley hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Comfort Inn & Suites Hadley - Amherst offers 100 accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Hadley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn & Suites Hadley - Amherst features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Comfort Inn & Suites Hadley - Amherst is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004601170
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express AMHERST-HADLEY MA
Holiday Inn Express Hotel AMHERST-HADLEY MA
Holiday Inn Express Hotel Amherst-Hadley MA
Holiday Inn Express Amherst-Hadley MA
Hotel Holiday Inn Express Hotel & Suites Amherst-Hadley, MA
Holiday Inn Express Hotel & Suites Amherst-Hadley, MA Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel
Holiday Inn Express
Express Amherst Hadley Ma
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Hadley
Comfort Inn & Suites Hotel Hadley
Holiday Inn Express Hotel Suites Amherst Hadley MA
Holiday Inn Express Hotel Suites Amherst Hadley MA an IHG Hotel

Comfort Inn & Suites Hadley - Amherst Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1007 reviews
Rating 8 - Good. 209 out of 1007 reviews
Rating 6 - Okay. 45 out of 1007 reviews
Rating 4 - Poor. 16 out of 1007 reviews
Rating 2 - Terrible. 22 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, but needed more lights.
Stayed 3 nights in Sep 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Subrato

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 2 nights in Aug 2025

8/10 Good

Nikkita

Traveled with partner
Liked: Cleanliness
The staff was nice
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the desk were great, the room was clean, the hotel was quiet, and the breakfast was excellent. Thank you!
Stayed 1 night in Sep 2025

10/10 Excellent

Alison

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were decorated with bright colors and plenty of lighting. Much nicer than a typical hotel room
Stayed 2 nights in Sep 2025

8/10 Good

Dave

Stayed 2 nights in Sep 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed it very much.
Stayed 4 nights in Aug 2025

6/10 Okay

dave

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
I did not like the fact that I have to call and have the room cleaned I had to extend my stay twice in the week I was there and they would not honor the original price
Stayed 1 night in Sep 2025

4/10 Poor

Sandeep

Traveled with family
Disliked: Staff & service, property conditions & facilities
Staff response to issues with room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carmen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the front desk to the maintenance.
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff, Philadelphia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, newer property. Rooms and open areas are all in great condition. Staff was excellent. Close to what we needed. Highly recommend this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to check in very late and someone was at the front desk able to help me.
Stayed 1 night in Aug 2025

8/10 Good

Melody

Traveled with family
Liked: Cleanliness, staff & service
It was a nice Hotel clean and friendly staff. Only thing we didn't really like was the mi ute we walked in the front door all we could smell was a strong Clorine odor and the elevators creaked were a tad scary sometimes.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amber

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for those visiting students at UMass or Amherst.
Stayed 1 night in Aug 2025

10/10 Excellent

lisa

Stayed 1 night in Aug 2025

8/10 Good

Cary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean, staff was friendly. I would have given an excellent review, but the housekeeping staff kept trying to enter my room starting at 8 a.m. to clean. They kept trying to open the door (which was locked) and then started knocking. To be honest, I should have put the do not disturb on the door, but since checkout wasn't until 11 I didn't think they would start so early. Other than that, I would stay again
Stayed 1 night in Aug 2025

6/10 Okay

JOELITO, MERIDEN

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Bathroom has no hanging area for hand towel and towel. When you shower all Water drip to the floor. Breakfast food limited option… and limited space. Not worth the price Im paying during the school/ college transfer.
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly and accommodating and I was pleasantly surprised by the breakfast options provided. The coffee was also very good - both in room and at breakfast.
Stayed 5 nights in Aug 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally Clean
Stayed 1 night in Aug 2025

10/10 Excellent

Dr.Shylesh

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet comforting and very neat place to live in.Rooms are
Stayed 3 nights in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service
Very nice hotel and staff. Will stay again during next visit.
Stayed 1 night in Aug 2025

8/10 Good

Abraham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a clean, comfortable chain hotel on a commercial strip. They provide a pretty complete breakfast with hot items and lemon water in the lobby. It was good for what it is.
Stayed 1 night in Jul 2025