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Holiday Inn Express Springfield Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Springfield Downtown by IHG

Exterior
Egyptian cotton sheets, premium bedding, desk, blackout drapes
Indoor pool
Egyptian cotton sheets, premium bedding, desk, blackout drapes
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
145 State Street, Springfield, MA, 01103
  • MassMutual Center
    ‪3 min walk‬
  • MGM Springfield
    ‪5 min walk‬
  • Naismith Memorial Basketball Hall of Fame
    ‪11 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 Queen Bed

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds (Addl Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds (Addl Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 1 King Bed (Additional Living Area)

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

8 restaurants, breakfast, lunch, dinner served; American cuisine

MGM Springfield

  • Pool
  • Pet friendly
  • Parking included
  • Restaurant
4.4 out of 5, Excellent, (1377)
$441 nightly
The price is $441 total
includes taxes & fees
MGM Springfield

About this property

Holiday Inn Express Springfield Downtown by IHG

Hotel in Metro Center
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express Springfield Downtown by IHG offers 98 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include deep soaking bathtubs and complimentary toiletries.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Springfield Downtown by IHG features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This Baroque hotel also offers coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express Springfield Downtown by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Baroque architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Holiday Inn Express Springfield Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1009 reviews
Rating 8 - Good. 236 out of 1009 reviews
Rating 6 - Okay. 51 out of 1009 reviews
Rating 4 - Poor. 23 out of 1009 reviews
Rating 2 - Terrible. 32 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shanna

Traveled with group, Traveled with partner
It was a nice stay breakfast could be better but not bad at all
Stayed 1 night in Mar 2025

10/10 Excellent

Aaliyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short walk if your looking to gamble

Perfect if you want to enjoy MGM
Stayed 1 night in Nov 2024

10/10 Excellent

Abner

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Accommodating. Perfect for a weekend dance competition.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Pierre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Especially if going to MGM. Walking distance to MGM. Parking is like across the street to MGM. Breakfast was also decent.
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Stayed 1 night in Dec 2024

10/10 Excellent

Greg

Stayed 1 night in Feb 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Zai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Liza

Liked: Property conditions & facilities
I still haven’t gotten my deposit which sucks idk what’s going on
Stayed 1 night in Feb 2025

10/10 Excellent

seth

Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Our room was clean. Staff was very friendly but the noise from the street was just too much. We were on the third floor and didn’t sleep all night despite the use of a sound machine as the traffic was so loud. Not the hotels fault but unfortunate that we didn’t sleep.
Stayed 1 night in Feb 2025

10/10 Excellent

Hope and Kyla

Stayed 1 night in Feb 2025

10/10 Excellent

Hope and Kyla

Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Very friendly staff, clean and comfortable room. Good breakfast options.
Stayed 1 night in Feb 2025

10/10 Excellent

Hope and Kyla

Stayed 1 night in Feb 2025

10/10 Excellent

Hope and Kyla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite stay

Best in the area hands down. Get a higher floor facing the masslive building if possible, the view is amazing. All staff are awesome and friendly. The pool is great and actually really heated. Lastly theeeee breakfast is phenomenal every morning 6-10. Omelets, pancakes, sausage, bagels, yogurt, coffee,juices,milk like EVERYTHING. I gives this establishment all the stars I can.
Stayed 1 night in Feb 2025

10/10 Excellent

Lorena

Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, spacious room. Only difficulty was snow and ice outside but they cleared the sidewalk at the hotel well, just anywhere else was a challenge.
Stayed 3 nights in Feb 2025

8/10 Good

Tj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel , but not worth the value they charge
Stayed 1 night in Feb 2025