See all properties

MGM Springfield

4.0 star property

Choose dates to view prices

Photo gallery for MGM Springfield

8 restaurants, breakfast, lunch, dinner served; American cuisine
Creator video - submitted by JetsettingJabber
Casino
5 bars/lounges
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Breakfast available
$180
includes taxes & fees
Jan 29 - Jan 30

Explore the area

View in a map
One MGM Way, Springfield, MA, 01103
  • Place, MGM Springfield
    ‪1 min walk‬
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪10 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪23 min drive‬

Room options

View all photos for Springfield King

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Springfield King

9.0 out of 10
Wonderful
(101 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Springfield Queen

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Springfield Queen

9.0 out of 10
Wonderful
(24 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Main Street King

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Main Street King

9.4 out of 10
Exceptional
(36 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Main Street Queen

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Main Street Queen

8.6 out of 10
Excellent
(39 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Restore Main Street King

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Restore Main Street King

9.2 out of 10
Wonderful
(43 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Restore Main Street Queen

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Restore Main Street Queen

9.0 out of 10
Wonderful
(14 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Indoor pool, sun loungers
Sheraton Springfield Monarch Place Hotel
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.0 out of 5, Very Good, 1,000 reviews
Sheraton Springfield Monarch Place Hotel

About this property

MGM Springfield

4-star hotel in Metro Center
8 restaurants, a casino, and 5 bars/lounges are available at this hotel. Self parking is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and conference space.
MGM Springfield offers 240 air-conditioned accommodations with laptop-compatible safes and hair dryers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 5 bars/lounges. Event facilities measuring 10646 square feet (989 square meters) include conference space. This Springfield hotel also offers a casino, a seasonal outdoor pool, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

MGM Springfield has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
TAP Sports Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Bill's Diner - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Wahlburgers - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Jack's Lobster Shack - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
The Chandler Steakhouse - This steakhouse specializes in American cuisine. Open select days.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 to 30 for adults and USD 12 to 20 for children
  • 5 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bill's Diner
  • Jack's Lobster Shack
  • TAP Sports Bar
  • The Chandler Steakhouse
  • Wahlburgers

Things to do

  • 147 gaming tables
  • 2,500 slot machines
  • Bowling alley
  • Casino (125,000 square feet of space)
  • Seasonal outdoor pool
  • Sportsbook

Family friendly

  • Bowling alley
  • Crib (surcharge)
  • Fenced pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 10,646 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per day
  • Resort fee: USD 22.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 12 to 20 for children
  • Pet fee: USD 150.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003012810
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.

We should mention

The seasonal pool will be open from April to October
Pool access available from 8:00 AM to 8:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

MGM Springfield Hotel
MGM Springfield Hotel
MGM Springfield Springfield
MGM Springfield Hotel Springfield

MGM Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 989 out of 1467 reviews
Rating 8 - Good. 266 out of 1467 reviews
Rating 6 - Okay. 114 out of 1467 reviews
Rating 4 - Poor. 47 out of 1467 reviews
Rating 2 - Terrible. 51 out of 1467 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Gregory

Stayed 2 nights in Oct 2025

10/10 Excellent

Klodian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious, clean and with all the amenities. Staff was very friendly and helpful. Plenty of dining options within walking distance.
Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless. Very well appointed. Staff super and the cleanliness was over the top.
Stayed 3 nights in Oct 2025

6/10 Okay

Jessica

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Spilled some water on the floor and when I wiped it up with a towel the towel was FILTHY. They need to wash the hotel floors. So gross.
Stayed 2 nights in Oct 2025

8/10 Good

Reinaldo

Traveled with partner
Liked: Cleanliness
Room was small and no fridge
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

6/10 Okay

MARTIN

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
casino has no fun interactive games,also they do not pay out all your money. we tried to cash our $60.76 and they won't give you your change. They want you to donate it! Yea right! do they really need to steal our change? It is not a matter of 75 cents it is the matter of deciding what i want to do with MY money. Besides that,the stoilet partitions are falling off the walls,nothing looks well maintained and employees on the floor or at the food court look and avt grumpy like they don't want to be there
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice experience. There's only one elevator for the hotel, and it's a small hike from the front desk.
Stayed 1 night in Sep 2025

6/10 Okay

Sondra

Traveled with partner
Disliked: Amenities
The room was not clean enough, and I informed the front desk about its condition.
Stayed 1 night in Oct 2025

10/10 Excellent

Juliet

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Loved the decor, so clean. Shower was incredible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Leslie, Sudbury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were really nice and had everything we needed; the breakfast (not free) at the South End Market in the hotel was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at the MGM Springfield several times when we’ve been in the area. Although we rarely gamble we enjoy the quality of the hotel, comfort of the rooms and quality of the restaurants and convenience of the location.
Stayed 1 night in Oct 2025

4/10 Poor

Steven

Business traveler
Liked: Amenities
The walls are like paper. You may as well be staying in the same room as the people next to you. When you see earplugs on the bedside table as a gift you know it’s going to be a long night.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer, St Johns

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was forgotten in our first room, so it was dirty and we had no towels. The front desk accommodated us quickly and moved us to a new perfect room. The food is delicious and so inexpensive.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bryant

Traveled with partner
Liked: Amenities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Stayed 1 night in Sep 2025

10/10 Excellent

Martin.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was maintained very well
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here several times and always enjoy our stay.
Stayed 1 night in Aug 2025

10/10 Excellent

infiniti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Sandra

Traveled with partner
Liked: Staff & service, property conditions & facilities
Room was very nice, however, not many drawers or counter space.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kendra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Our room was beautiful with extremely comfortable beds. It was a great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where clean and spacious. Staff was friendly and hospitable.
Stayed 1 night in Oct 2025

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed
Stayed 1 night in Oct 2025

8/10 Good

Nailah

Stayed 1 night in Oct 2025