"Highly recommend, great staff, great bed and beach"
Very welcoming - Laura was very nice and very organized. Expedia had changed our flight on us, rebooked a much longer flight on which we missed our connector flight and AeroMexico canceled our return flights, so we had to pay $1500 more just to get home and an additional $400 to get from Mexico City to Manzanillo - delay at customs so nobody would take any responsibility. So by the time we got a cab and finally arrived at the hotel 4pm departure, 6pm arrival - well, we wouldn't fly with AeroMexico again and Expedia hasn't yet come forward to help with the funding - so the hotel was a welcome reprieve to be greeted so warmly and the rooms are nice, but best thing ever is the bed was wonderful. The beach was great and on the sides of the cove this hotel is nestled in, was excellent snorkling, we bring our own gear. The food was very good. Big complaints with Expedia and with the airlines, but the hotel was amazing and I would recommend it highly. Conseirge was Laura who was wonderful. The night doormen were great too, Apolo I believe was very helpful.
Traveller from Vancouver, Canada
Nestled on the beach, this Peninsulas de Santiago resort is within 1 mi (2 km) of Playa La Audiencia and Las Hadas Golf …More
I stay at Las Hadas on business frequently. It's a fabulous old landmark and a one of a kind place. Hospitality is great and the facilities are very comfortable even if the place is showing its age a little bit. They are not necessarily in tune with the needs of a business traveller, not that it makes a huge difference though. It's difficult sometimes to find someone to fetch my car in the mornings for example. The restaurants are not that great. They recently changed their menu to a "mediterranean" theme and it didn't go well in my opinion. I used to be able to get a good piece of fish for a reasonable amount of money, not necessarily the case anymore. They need more variety and need to stop serving stale bread and packaged tortillas ahead of the meal. All that said, I can get a better meal elsewhere but still enjoy my stay at las hadas. It's a quiet place and I can usually wake up to the birds singing.
Traveller from seattle
Set on a small peninsula just north of Manzanillo, this 65 hectare (160 acre) resort has an 18-hole golf course …More