We were here before and loved it! The staff is helpful and pleasant to work with. We always get to know our waiters. The building is beautiful, relaxing. Located in the historical district, it is easy to walk around.
Traveller from Seattle, Washington
This hotel sits in the city's historical district and is 3 blocks from the Metropolitan Cathedral and the Degollado Theater.More
Nice modern hotel! Great pool and breakfast items. Quiet and large rooms with beautiful views of Guadalajara. Also have a great bar and restaurant options inside of the hotel. Rooms service food was delicious.
Only downside is that I purchased a breakfast included deal with Expedia and they did not have in their system that breakfast was included, they said it happens a lot when purchasing not directly through them (which isn't my fault, or my problem to fix) I don't know if they will ever come to want to fix this glitch but from speaking with them about it... it seems like they choose to do nothing about it.
Also it isn't in an area where you can just walk outside and go somewhere, you pretty much have to take a taxi if you want to go anywhere - which their taxis are cheap so maybe not that big of a deal.
Traveller from Chicago
Located in Greater Guadalajara, this luxury hotel is within a 15-minute walk of La Estampida Sculpture and La Minerva …More
hotel is ok, basic amenities, beach was not swimable due to a lot of rocks and unclean water and jelly fish. Staff was all very nice, but service was slow. At least half the days our room was not cleaned by the time we returned from the pool around 5:00. Limited food options. Breakfast was very good, lunch was adequate and I was not impressed with the dinner options.
Just got back after a week here with my partner and it was amazing. We were both amazed by how beautiful the room was and how well the ground wasn't kept. Staff was extremely nice and helpful. Everyone greated you warmly even if they've seen you for the 100 time that day. From the moment we arrived utill when we checked out, the process was quick, easy and pleasant. The conceive even helped me set o a romantic evening on the beach for my partner. We will be back
Offering direct access to the beach, this Puerto Vallarta resort is next to a golf course, 0.3 mi (0.5 km) from Marina Golf …More