4/10 Poor
Mayela
Traveled with family
Jun 10, 2025
Disliked: Staff & service, amenities
Stayed here and accidentally left the door to the restroom in the room locked. I notified reception and after 5 and a half hours of their staff trying to pry the door open (they did not have keys to open their own facilities for some reason) they were finally able to open the door by breaking the door knob with a skillet. I understand that this happened at 7pm, but how is the hotel not going to have keys to open their own facilities-and then they tried to put the blame on me for not reporting it earlier when I literally reported it 10 minutes after it happened? Left displeased as this took longer than expected as they were negligent on their part to have the safety precautions a hotel requires.
Mayela
Stayed 4 nights in Jun 2025