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Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$115* Per night/room Aug 15 - Aug 16

Deluxe Room, 1 King Bed (Rock Royalty)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Hot Tub

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds (Rock Royalty)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Hard Rock Hotel Guadalajara features an outdoor pool and a steam room. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 4-star property. This Beaux Arts hotel also offers a fitness center, a rooftop terrace, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Hard Rock Hotel Guadalajara is a smoke-free property.

  • Library
  • Number of outdoor pools - 1
  • Elevator
  • Rooftop terrace
  • Fitness facilities
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Business center
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2018
  • Covered parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Valet parking (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Swimming pool
  • Food and water bowls
  • Litter box
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 348
  • Number of floors - 30
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Hard Rock Hotel Guadalajara offers 348 accommodations with MP3 docking stations and safes. A pillow menu is available. 49-inch Smart televisions come with cable channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Pay movies
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Cable TV service
  • Free WiFi
  • Free wired internet
  • Pillow menu
  • MP3 docking station
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • Smart TV
  • Netflix

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.

Sessions - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rock Spa®. Services include sports massages, Swedish massages, facials, and body wraps. The spa is equipped with a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 12
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: MXN 240 for adults and MXN 120 for children (approximately)
  • Airport shuttle fee: MXN 330 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 0 (one-way), (up to 18 years old)
  • Self parking fee: MXN 60 per day
  • Covered valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Pets allowed in specific rooms only

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Parking height restrictions apply

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of MXN 1500 per pet, per day, plus a deposit of MXN 2000 per stay
  • Dogs and cats only
  • 1 per room (up to 50 lbs)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Pool access available from 9:00 AM to 6:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Hotel Names

  • Hard Rock Hotel Guadalajara Zapopan
  • Hard Rock Guadalajara Zapopan
  • Hotel Hard Rock Hotel Guadalajara Zapopan
  • Zapopan Hard Rock Hotel Guadalajara Hotel
  • Hard Rock Guadalajara
  • Hotel Hard Rock Hotel Guadalajara
  • Hard Rock Guadalajara Zapopan

Hotel Reviews

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