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Lovely stay, friendly and helpful staff.

Fabulous stay thank you . Everyone was very helpful and our room was over looking the sea .

A great hotel with an amazing view right on the South Sands beach . Quite a distance from Salcombe if you are walking and the roads around the area are very narrow ( single track) and steep. We used the ferry to get to Salcombe although it only runs until late afternoon and costs £5.50 each way . The food was good and quite reasonably priced. The decor at the hotel was a little tired . Lots of dogs were in residence and were made very welcome. The staff were very helpful and pleasant. Overall we enjoyed staying there very much.

We’re shown a room that had plenty of stairs going to it my wife walks with a stick and can’t do many stairs asked the receptionist if we could change she said the hotel was full but would change it the next day They gave us a lovely room on the second floor right next to the lift with no stairs the receptionist was very helpful could not thank her enough the room was spotless all staff very pleasant and lovely meals

Spectacular location, disappointing hospitality It enjoys a stunning location overlooking one of England’s finest beaches, but unfortunately the service didn’t justify the £370–£400 price. My stay began badly when I arrived on my motorbike and was asked if I was lost before being told not to park near the entrance. I then asked the porter, Mark, for help with my heavy saddle bags, but he walked away. After trying to start again by introducing myself and shook his hand, he continued arguing about the motorbike, leaving a poor first impression. Although the room was comfortable, it overlooked the car park rather than the beach. It wasn’t made clear when booking that only Deluxe Rooms receive the best views. Service was inconsistent. I waited around 10 minutes to be acknowledged at lunch, and at dinner I was refused a window or terrace table because they were “reserved for Deluxe guests”, despite the restaurant being almost empty. Minutes later, two guests from my floor were moved to the terrace after requesting it, making the earlier refusal difficult to understand. The cod was slightly overcooked, the ratatouille lacked seasoning, and the dining room showed signs of wear. The floor around my table was also noticeably dirty. The pool and terrace were pleasant, but very noisy with children, not ideal if you’re seeking a relaxing break. The welcome, consistency of service and attention to detail fell well short. At the price I expected better. Would I return? Not at these prices!

Very chilled place. Great staff and food. Lovely beech and amazing views. We have been in winter time but first time in the summer. Totally recommend it.

Amazing hotel and amenities. The staff is friendly and very welcoming to families. I would gladly stay in this hotel in the future.