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Sandleheath Vacation Packages

Music from pub until 11pm , right annoying and then again from 8am from staff in the bar, this place has no consideration for its guests upstairs, avoid unless you like awful bass coming through the building.

I didn’t realise upon booking that the hotel has no A/C throughout, my room was 27 degrees, woke up at 2 am due to it being red hot and went and sat near reception as it was around 10 deg lower than the room, there was a free standing fan in the room which looked like it had done a few rounds with Mike Tyson, then just to top it off the fridge didn’t work at all, and when we reported it nothing was done. For £180 for 2 people for 1 night I could have stayed somewhere with a/c, a swimming pool & gym.

Property was very clean and had everything that we needed. It did have two bedrooms which would be OK if you had two adults and two small kids. Not enough room for 4 adults, but it was perfect for my husband and myself. Staff were very friendly and helpful, especially the lady working in reception who was wonderful and very understanding when we accidentally booked the wrong date for checking out. The location was great in Seaview, walking distance to the sea with some lovely eating places within walking distance as well. There were a couple of shops in Seaview, but they did close very early. Would definitely book there again.

Staff were really helpful as late check in and also the breakfast was great

Really lovely stay in this delightful hotel. All the staff that we came across were so great and really made a difference to our experience. Rene on reception ( so helpful), the American lady at the bar (fantastic) and the lovely lady serving breakfast ( so personable and helpful). Our room was in the newer block, very spacious, clean with a great bed. Thank you all for a lovely stay. We will be back.

No point nobody as listens but I will say that I feel the staff are abusive

The staffs of hotel are kind. Especially Rachel of Reception is very kind. And the hotel is very cozy and clean.