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Pennard Vacation Packages

General room is OK, however, not to any hotel standard by all imagination. Rooms are under renovation so ours seems to be OK. The hotel price is shocking as we leave it too late to secure a place to stay, paid an absolute silly price tag for it. The experience was not great neither, we arrived 5:30 to go to a gig, then the stuff said the room is not ready yet and we have to wait for 10-15 minutes, and asked us to be considerate.. yet the check-in time is stated as 3pm as industry standard. Not impressed and have to leave the baggage and run for the gig. Back by 11pm to get the room. We were given a double bed by mistake, as we definitely booked a twin book, system error as they claimed, and one of the staff said there is no room and we are not going to give in, we rather sleep in the train station. After some staff chat, they offered us a three bed room, so we thought that’s it. Guess what, 20 minutes after, staff knocked our door and said they have ‘found’ a twin room for us. Not impressed.

Easy parking, the staff were very helpful and even gave me a room upgrade. The only thing that would have made the room better would have been a little fridge. But apart from that the room and facilities were great.

Room great and very clean. Staff friendly and helpful. Breakfast options very good and very tasty Would stay again if in the area

Close to train station and also castle.

Excellent 2 night stay in Superior Room overlooking the fields. Massive room with air con, all facilities & amenities 10/10 - restaurant & breakfast top notch, patio area was great in the warm weather. By far the best hotel stay in the area, we’ve tried them all !

Personnel gentil mais peu aidant. Les photos sur le site d’Expedia ne représente pas la chambre dans laquelle nous étions. La douche était très salle, le robinet en piètre état et la toilette ne fonctionnait pas. Les lits étaient mous. La pire expérience d’hôtel de ma vie. Le personnel est au courant de l’état de la chambre mais ils nous ont dit que la compagnie ne faisait rien pour améliorer l’établissement.

Nice room of adequate size and well appointed. The sleep quality was excellent. The room WIFI was very slow and the breakfast room was so icy cold that I ate my b'fast in the lobby. The air con was turned up much too high despite the heatwave having moderated significantly the day before. This waste of energy conflicts with modern concern over the environment.

Beautiful building, staff were very friendly and polite. Breakfast was great! Unfortunately the fan in our room couldnt compete with the heat and due to being a ground floor room at the front of the building where the seating was we didn't feel comfortable having the window open.