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Nice place, on top of a pub, but the staff out is on the fourth floor and we had no issues with noise. Nice staff and nice place :)

The rooms were very nice and the breakfast buffet was great. They also left me a little gift of English teas for my birthday. I would definitely stay there again.

Great experience all together; cooled rooms, clean, great breakfast and perfect location

Very small and compact inner city hotel. Rooms pretty cramped and really hard to get in and out of the bath to have a shower. Lighting was poor over the mirrors, but the AC worked well! Overall a little tired and dated, but ok.

This place is beautiful. They put a lot of thought into all the details. A true boutique feel. I would absolutely stay again. It is walking distance to King’s Cross Station and the surrounding area is delightful. The only reason I docked it a star is due to the check in process. I booked the place about 48 hours before arrival. They reached out through Expedia asking the time I expected to arrive and they advised I needed to fill a form out. I replied with my arrival time and I advised them the form wouldn’t open correctly (I am a tech capable individual). I did not hear back prior to the day of check in. I understand I had a short booking turn around time, but it shouldn’t have been an option if it would be too much to accommodate. I arrived on check in day a bit early with my luggage just wanting to ask if they could hold it until my room was ready. They did agree to do so, but they looked incredibly put out and acted as if I was really bothering them. I had replied asap on Expedia and had done everything they asked me to that I could. The service could have been friendlier over all. I also don’t perceive this was a cultural difference thing.

Our stay at Clevelend Residences was very pleasant. Our studio apartment was clean, well-kept with all necessary amenities in a nice building 2 min away from Russell underground station and 2 min from food stores, cafes, and a movie theater, not to mention an 8 min walk to the British Museum. We are definitrly coming back! Jane