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Mihanici Vacation Packages

They gave us a room by the pool. We had to climb down several floors of steep stairs with all our luggage. The restaurant had very limited menu and charged a lot of money for lousy food. We had to go down several floors of steep stairs to go to the waterfront. Again there was not a lot of choice at the waterfront restaurants. Going back upto our room was hell with steep climb. Luckily when we checked out, the manager carried our heavy luggage up the steep stairway to our car. Even the upgraded room was very bad

We got a suite without air conditioning and slept like in a sauna because they had no rooms, a big disappointment for what we paid, the next day we had to split up as a family and children and it ruined our trip.

Beautiful historic restored building. Would recommend staying in over the modern part. Restaurants are expensive and minimum spend of 90 euro at pool restaurant if using pool loungers was annoying.

Slow service and language barrier at breakfast, no pool. Otherwise excellent hotel.

Never responded to a shuttle request. So I had to rent a car. An added expense. They need someone to responded to multiple requests and messages to the client or Expedia. Breakfast was terrible. Left and not coming back! Stay away , stay Tivat , better hotels.

The owners were amazing, they made sure we knew everything we needed to know before sending us off for our lovely holiday, we cant recommend the steak house above the house more if you are looking for good food and service. They dream is to visit again! Thank you for a wonderful holiday

Amazing hotel , new well design comfortable Jake is a great host and the hotel staff very helpful. The rooms are amazing the location is perfect . I totally recommend this hotel if you want to have a nice safe fun and luxury stay in Budva , Montenegro

A very mixed experience at Palazzo del Mare....a tad Fawty Towers! The hotel website describes a restaurant on site. This was not the case and the kitchen was still being built when we were there. The manager pointed out to us that other restaurants were only a short walk away - which wasn't really the point. The hotel looks great at the outset but has the feeling that it was thrown up while skipping many corners. Temperatures at night were in the low 30s and the air conditioning in our room shut down at 3am three nights in a row and didn't return. Despite advertising that their reception is 24 hours, there was never anyone available in the middle of the night. After the first sleepless night, we let the lovely staff at reception know and they told us the engineer was coming to look at it. After the second sleepless night, we were a little more peeved and were told we could speak to the manager 'down at the bar'. He offered us a free drink which we declined and promised it wouldn't happen again. Sure enough it did happen again and was only fixed at 4am. On communicating that this wasn't good enough, we were comp'd our spa massages and assured a refund of one night stay. He took our bank details but 5 weeks later, no such refund and he has ignored our messages. Overall: beautiful views, lovely reception staff, poor breakfast, corners cut (e.g. bathrooms have no shelves and lighting is non existent, shower floods room after use) and extremely unprofessional manager.