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Midi-Pyrénées Vacation Packages

Great location, very helpful staff.

Excellent service good atmosphere and beach

Gorgeous property - stunning! Blend of old and new. Could do better with service in the bistro. Was an effort to get attention. Beautiful grounds, lovely architecture. Convenient for Montpelier.

You have to pay for everything apart from the parking. Shower is poor for 4 stars. No pressure from rainfall shower or main shower to wash hair. The doors slam and disturb sleep. The coffee in the room is poor. Restaurant is expensive. Lifts are terrible at giving priority. We waited 10 minutes for a lift as theres 3 lifts for 6 floors and 200 guests. Outdoor poor is a little dirty. Room air con wasn't over the bed and only cooled the door not us. Bathrobes are old and need replacing. Overall a tired hotel trying to be 4 star but more 3 star. Beautiful location with spacious room and fridge but needs updating. Husband has a cold from the aircon as it was mouldy

Very outdated hotel. Air con only just ok

We have stayed in enough Best Western hotels in Europe now that we have joined their rewards program. Rather than being cookie cutter hotels, we have found many fascinating, unique historic properties. This was the actual mansion where my ancestors met with, and likely spent nights with le Marquis de Baume! Our room was spacious, and the front desk was quickly responsive when we thought a light fixture was broken. They cheerfully offered to move us, but we decided to stay to enjoy the nice bathtub. And then we accidentally discovered how to turn the light on. The front desk girl (sorry, forgot her name) was sweet and helpful. The dining and breakfast rooms were outstandingly beautiful historic spaces. It's the most beautiful staircase I've ever seen! The elevator and A/C were also greatly appreciated. The only drawback was parking. A common problem in European cities. My husband was told that the lot was just at the end of the street, but he said it was actually a mile away, so I don't know if he just missed the intended parking lot, so perhaps a little map to hand out would be helpful.

We were in Toulouse during the dreaded 2 week canicule. The hotel was cool and clean and staff were helpful, letting us park next to the hotel in the pedestrian zone to unload and load our luggage. In the heat, walking 10 minutes to the parking lot would have been a challenge with all our luggage. It is in an interesting part of the city, but sadly it was too hot to explore. There is an elevator and breakfast was good.

Truly a magical place to stay. A little retreat in the heart of Toulouse. I wish we had stayed longer but will be back. Staff was amazing. Rooms clean, bed so comfy! And the pool was such a nice treat during the recent heat wave. The food was excellent at any time of day.