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Midi-Pyrénées Vacation Packages

We had an unfortunate stay in this hotel. We believed that we had booked a room with individual beds, joined together, due to the photograph we had received when we made our booking, under 'room details'. Where that fault issued from, we still don't know. We did receive a message from the hotel saying that they didn't have a twin bedded room available, when we had already left the UK, but, as the picture showed two beds joined together we believed that we were still going to receive the room we had booked according to the photograph. However, we had to pay a further 70 euros for what was described to us by the manager as a 'deluxe room' in order to get the arrangement we thought that we had already booked. The only 'deluxe' feature that we could see, after comparing it with the room we had been assigned, was that it had more floor space to accommodate a large chair. The toilet door of our 'deluxe' room needed replacing, as did the sealant in the shower area. (Photographs included). The bathing area was very cramped. One reason for booking this hotel was for the use of the advertised spa. However we were informed that it was a private spa and guests had to pay to use it. The hotel is listed as 4 star but when comparing it to other 4 star hotels in the vicinity, like the Paradis and the Alba, we would not book this hotel in the future.

We had a one night stay on a Saturday, expecting it to be an easy overnight stay. But on arrival we were advised the restaurant is closed on the weekends, so given it’s location in an industrial area finding dinner options close by was a problem. Also no fridge in the room, and their ice machine was broken although they did have cold water in the bar. Pool was nice, and the room good. Thankfully the air conditioning was working as it was 35deg. The property is rated 4 stars but it didn’t feel like it.

Extremely clean. In the heart of Toulouse, a short walk to the wonderful Musee Augustin. Great breakfast, lovely, welcoming staff! Would definitely stay there again.

We stayed one night but it was a lovely chalet and would make a good base for walking etc The reception had a good choice for breakfast and a selection of pre made evening meals to purchase.

Location is exceptional. Front desk relly helpful. Breakfast great. Eoom has good air conditioning !

This hotel is the best one that I stayed. Love it.

Stayed here while attending an event so didn’t use the amenities much, but the room was nice and clean and comfortable. Not big in size but it has all the essentials needed. Counter staff was also very helpful, and breakfast was nice!