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Colan Vacation Packages

The staff was friendly and polite. Our double room was small and clean. However, the bed (room 29) was the most uncomfortable we've ever slept in. It was very soft and we could feel the springs sticking into us. We ended trying to sleep on top of the duvet. We would have asked to be moved but had travelled all day to get to Newquay and were exhausted. When reporting this to Reception the next morning we were told that all the mattresses were new!

Was a bit disapointed when i booked a Luxuary king bed room with sundeck .on the photo it showed sun loungers and a bath in the bathroom but did'nt get either ,i asked at the reception to say have they put us in the wrong room but she said no that was right,i said its misleading and not what i was exspecting said they should change the photo and discription .apart from that everything else ok .

Very friendly and efficient staff who go the extra mile to make sure their guests are happy. The breakfast was great with so much to choose from and hot food was presented speedily.

Lovely hotel excellent staff who went out of their way to help. Superb location

kitchen

The only fault is the price of the rooms are expensive a deluxe room over looking flat utility area rooms and a car park was very disappointing. The bathroom is dated and small. The room was a good size however. I think youre paying for the sea view location from the front of the hotel.