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Bernal Vacation Packages

The hotel ran out of drinking water and I had to go out and buy some at 10 p.m. Annoying that the hotel was not well stocked as something as simple but important item.

The bedas and pillows could be better, they are old mattresses and you can tell.it. The staff is very friendly and we always have a great time when we stay here. We have been staying here since I was a kid now I am 48. So it brings me a lot of good memories. The food was not as good as it was before, we ask for enchiladas miberas and the red sauce was tasting as burned. I traveled with elder people so the fact that you can have food in their restaurant is very convenient. The bar was the best amenity, cause we were watching a futbol game, we order a drink and it came with chips and peanuts. We enjoy a lot the person that was singing after the match.

This was a top-notch luxury hotel resort with all of the amenities and special touches you would expect at a resort of this caliber. We loved our stay!

Estuvo excelente en todo.

Staff was very helpful and friendly but room was not in the best condition. I had to change rooms because of noisy pop in air conditioning and loud noise in the bathroom. The other room’s air conditioning was not working properly either. There was water dropping to the floor and had to turn it of instead.

Best hospitality