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Great boutique style hotel friendly staff with a great location close to everything in El Centro.

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Andaba un ratón el el restaurante por todos lados ala hora de cenar, necesitan fumigar y controlar los roedores se ve muy mal

The condo was across the street from the beach. The beach was not as depicted in the pictures. No private beach access. We had to go up several blocks to the boardwalk for public beach access. Instructions on how to access the WiFi and TV could have been communicated better. TV was reported not working but was not corrected during our 7 day stay. The electricity went off for 1 morning and management did respond quickly but was instructed to only use one burner on the stove. Washer was very loud and no dryer. The sewer did smell from the bathroom sink, no toilet seat on second bathroom. Only a pair of towels for each bathroom. Too much light coming through the blinds at night. The master AC would freeze up at night. Not enough hot water. Good for one hot shower. I was disappointed with the condo.

The best hotel In Mexico

Wonderful tranquil place in the heart of Merida. Staff is very cordial, attentive and helpful; the rooms are very spacious and comfortable. Really recommended!