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Location and friendly staff.

We wanted a quick getaway where we didn’t know anyone and where there was no sargassum. The beach is beautiful can walk for hours. We loved the location of the property. Beach was steps away. Restaurants and shops walking distance. The unit was clean and well appointed. Had a kettle, microwave, stove and a full size fridge which was a great place to keep your refreshments chilly! The check in was quick and easy. Liked having the key box outside so you could just lock up and walk away without having to haul around the house keys. The door needs a tune up, new handle and an adjustment to make it open and close a bit better. Really enjoyed our stay

Mansion Merida is a family run hotel providing excellent facilities and a very warm welcome. The staff were most attentive to me during my four day stay, I cannot praise them enough.

The best hotel In Mexico

Beautiful hotel.

Amazing food and people.

Wow, my experience was great! Customer service is excellent and staff members are super friendly. Alejandro was very helpful and ensured are needs were met. I highly recommend this hotel. Thank you team Decu Downtown!