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Get an overview of this hotel
4-star Tongariro National Park hotel with coffee shop/café

Popular property highlights

Free self parking
Free WiFi
Indoor pool
Laundry facilities
Smoke-free property

Location

This family-friendly Tongariro National Park hotel is located in a national park, within a 5-minute walk of Tongariro National Park and Tongariro National Park Whakapapa Visitor Centre. Taranaki Falls is 1.9 mi (3.1 km) away.

Hotel Features

Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite.

Room Amenities

All 106 individually furnished rooms feature free WiFi and room service. For a bit of entertainment, TVs come with satellite channels, and guests can also appreciate conveniences like electric kettles and free tea bags/instant coffee.

Languages Spoken

  • English

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External 1 Bedroom Cabin

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$124* Per night/room Jun 16 - Jun 17

Tongariro Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heritage Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Heritage Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tongariro Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heritage Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 32 for adults and NZD 16 for children (approximately)
  • Early check-in fee: NZD 20 (subject to availability)
  • Late check-out fee: NZD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Car required

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

Pool access available from 7:00 AM to 11:00 PM.

A car is required for transportation to and from this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Hotel Names

  • Chateau Hotel Tongariro
  • Chateau Tongariro
  • Chateau Tongariro Hotel
  • Hotel Chateau Tongariro
  • Hotel Tongariro
  • Tongariro Chateau
  • Tongariro Chateau Hotel
  • Tongariro Hotel
  • Bayview Chateau Tongariro Hotel Tongariro National Park
  • Bayview Chateau Tongariro National Park
  • Chateau Tongariro Hotel Tongariro National Park
  • Chateau Tongariro Tongariro National Park
  • Chateau Tongariro Hotel Hotel
  • Chateau Tongariro Hotel Tongariro National Park
  • Chateau Tongariro Hotel Hotel Tongariro National Park

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

Hotel Amenities

Property Features

In addition to an indoor pool, Chateau Tongariro Hotel provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 356 square feet (33 square meters) include conference space. This family-friendly hotel also offers a terrace, tour/ticket assistance, and an arcade/game room. For a surcharge, the property provides a train station pick-up service and a bus station shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Chateau Tongariro Hotel is a smoke-free property.

  • Bar/lounge
  • Children's games
  • Elevator
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Conference space
  • Billiards or pool table
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 1929
  • Evening entertainment
  • Coffee shop or café
  • Free self parking
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Conference space size (meters) - 33
  • Number of meeting rooms - 2
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Train station pickup (surcharge)
  • Concierge services
  • Conference space size (feet) - 356
  • Snack bar/deli
  • Bus station shuttle (surcharge)
  • Banquet hall
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 106
  • Number of floors - 5
  • Number of buildings/towers - 2
  • Arcade/game room
  • Wedding services
  • Multilingual staff
  • Fireplace in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room

Room Amenities

Chateau Tongariro Hotel offers 106 accommodations with safes and complimentary weekday newspapers. Each accommodation is individually furnished. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Free weekday newspaper
  • Satellite TV service
  • Free WiFi
  • Individually furnished
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Free tea bags/instant coffee
  • Mini-fridge

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Chateau Tongariro Hotel has 2 restaurants on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Rafting nearby
  • Golfing on site
  • Ski lessons available nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby

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