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Tepotzotlán Vacation Packages

We had a great time. It is located in a very good location. We felt safe and the staff was lovely.

Old hotel, But good

Excelente servicio, todos el personal muy amable especialmente Carlos , el guardia de seguridad, todo muy limpio y sobretodo la paz q se siente ahi.

Excelente ubicación, instalaciones en buen estado, me gustó mucho el jacuzzi y la piscina climatizada, el sendero, la cascada, el área para fogata, el restaurante, no me gustó que no hubiera opcion para desayuno a la carta el domingo, unicamente buffet, a veces no todos los comensales tienen tanto apetito seria bueno dieran la opción a elegir, no hay cafetera disponible en la habitación, aunque se puede pedir el servicio de café a la habitación con costo, la habitación es fría pero las cobijas adicionales son muy calientitas, además se puede solicitar encender la chimenea de alcohol o utilizar el calentador eléctrico disponible en la habitación, el personal atento y amable, en general todo muy bien, 100% recomendable, buen lugar para disfrutar, descansar y estar en contacto con la naturaleza.

Excellent stay. Highly recommended.

I enjoyed the hotel. I asked for a quiet room and that is exactly what I got. There are a few things I would recommend to the hotel to improve. First the lighting....The lights in the living room, dining area, and bathroom were rather dim LED lights which did not quite give enough brightness. I would have been great if the living room had at least one lamp which could be used for reading. Also in the bedroom...the bedside lamps attached to the wall near the headboard were way too bright and undimmable, and were impossible to move to adequately use for reading in bed. Also, the only seating area in the living room was a very deep couch (which obviously could be used as a bed) but was not very comfortable to sit on. Would be nice if there were at least one comfortable chair in the living room for seating with a light for reading near it. But the hotel was very pleasant and intimate, and well located in a nice area with lots of eating options nearby.