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Tepotzotlán Vacation Packages

Love the hotel. The scenery is beautiful, the river and the waterfalls. Food delicious.

Fantastic lake view

I enjoyed the hotel. I asked for a quiet room and that is exactly what I got. There are a few things I would recommend to the hotel to improve. First the lighting....The lights in the living room, dining area, and bathroom were rather dim LED lights which did not quite give enough brightness. I would have been great if the living room had at least one lamp which could be used for reading. Also in the bedroom...the bedside lamps attached to the wall near the headboard were way too bright and undimmable, and were impossible to move to adequately use for reading in bed. Also, the only seating area in the living room was a very deep couch (which obviously could be used as a bed) but was not very comfortable to sit on. Would be nice if there were at least one comfortable chair in the living room for seating with a light for reading near it. But the hotel was very pleasant and intimate, and well located in a nice area with lots of eating options nearby.

Todo increíble, buena atención

Title: Amazing location, but facility issuesThe location of this hotel is perfect. It is very close to the metro and bus stations, and there are 7-Eleven and Oxxo stores just a short walk away. The rooms were also very clean, with housekeeping provided daily.However, the amenities need improvement. For the first two days, there was no hot water, forcing me to take cold showers. The front desk staff did nothing to help when I reported it. Later on, adjusting the water temperature was an absolute struggle. Also, the breakfast was way too small and simple to be filling.Good location, but the stay itself was uncomfortable due to the service and plumbing.

Lovely spot! Gracias for a wonderful stay. 🙏