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Tepotzotlán Vacation Packages

The property needs a lot more in amenities: 1. no had towel, no hook for the hand towel, No towel for the bathroom floor. 2. the shower hasn't been clean for a long time-the shower flow is very uneven- needs to be cleaned. 3. Towels from the front desk looks grey

Una grata experiencia, una joya en el sur de la ciudad de México!

I enjoyed the hotel. I asked for a quiet room and that is exactly what I got. There are a few things I would recommend to the hotel to improve. First the lighting....The lights in the living room, dining area, and bathroom were rather dim LED lights which did not quite give enough brightness. I would have been great if the living room had at least one lamp which could be used for reading. Also in the bedroom...the bedside lamps attached to the wall near the headboard were way too bright and undimmable, and were impossible to move to adequately use for reading in bed. Also, the only seating area in the living room was a very deep couch (which obviously could be used as a bed) but was not very comfortable to sit on. Would be nice if there were at least one comfortable chair in the living room for seating with a light for reading near it. But the hotel was very pleasant and intimate, and well located in a nice area with lots of eating options nearby.

Todo bien

Staff is nice, the hotel is old and we had a big water leak in the bathroom, we reported, but nobody came, not even to see and had to throw a towel on the floor because was completely wet

The hotel was well located I. The centre of Mexico making it easy to use as a base for local excursions. There was a cliche to start as we had asked for a vegan breakfast and it was limiting - we asked for avocados as there was no real choice and the staff were looking to charge us. I was unimpressed. The 2 nd day the manager had shared it was okay and would provide us with gluten free bread and avocado which was great The spa was lovely and gym had more than enough equipment. Was a great hotel.