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5-star St. Petersburg hotel in St. Petersburg City Centre

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Indoor pool
Business center

Location

This family-friendly St. Petersburg hotel is located in the business district, just steps from St. Petersburg Philharmonia and Mikhailovsky Theatre. Russian Museum and Kazan Cathedral are also within 10 minutes. Nevsky Prospekt Station and Gostiny Dvor Station are within a 5-minute walk.

Hotel Features

Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a 24-hour health club, and a bar/lounge.

Room Amenities

All 266 soundproofed rooms feature free WiFi and 24-hour room service. Conveniences include sitting areas and coffee makers, and guests will appreciate thoughtful touches like free minibar items and espresso makers. Change of towels is available on request.

Languages Spoken

  • English

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Grand Hotel Europe, A Belmond Hotel, St Petersburg

1/7 Mikhailovskaya street, St. Petersburg, 191186

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: RUB 30000
  • Christmas Eve (24 December) Gala Dinner per child: RUB 25000 (from 3 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: RUB 29998
  • New Year's Eve (31 December) Gala Dinner per child: RUB 25000 (from 3 to 11 years old)
  • A mandatory registration fee of RUB 300 per person, per stay for foreign citizens is charged at this property.Deposit is payable by wire transfer and is due within 72 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: RUB 2600 for adults and RUB 1380 for children (approximately)
  • Pet fee: RUB 1500 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: RUB 3120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at midnight

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair

Tax ID - 7841304521

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Parties and events are allowed on site

Long-term renters welcome

This property uses eco-friendly cleaning products

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. The tax ID number is 7841304521. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

One child stays free

Credit card pre-authorization

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Cash or credit card deposit required

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Car not required

Long-term renters welcome

Debit cards not accepted

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Events/parties allowed

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are not available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Property follows sanitization practices of SGS (3rd party expert - Global)

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitization guidelines Belmond Protects (Belmond)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

State tax ID - 7841304521

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

gap period enforced between guest stays 48 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for RUB 3120.0 per night.

Pet Policy

  • Pets allowed for an extra charge of RUB 1500 per pet, per night
  • 1 per room (up to 11 lbs)
  • Food and water bowls are available

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Foreign citizens: Adults and children must present a valid passport, visa, and migration card at check-in.

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Pool access available from 9:00 AM to 9:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A car is not required for transportation to and from this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows cleaning and disinfection practices of Belmond Protects (Belmond) guidelines.

The property affirms that it adheres to the SGS (3rd party expert - Global) cleaning and disinfection practices; the Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices; the Ecolab (3rd party expert - Global) cleaning and disinfection practices;

Hotel Names

  • Europe Grand Hotel
  • Grand Europe St. Petersburg
  • Grand Hotel Europe
  • Grand Hotel Europe St. Petersburg
  • Hotel Grand Europe
  • Belmond Grand Hotel Europe St. Petersburg
  • Belmond Grand Hotel Europe
  • Belmond Grand Europe St. Petersburg
  • Belmond Grand Europe
  • Grand Hotel St Petersburg
  • Belmond Grand Hotel Europe
  • Grand Hotel Europe, A Belmond Hotel, St Petersburg Hotel

Hotel Amenities

Property Features

In addition to a full-service spa, Grand Hotel Europe, A Belmond Hotel, St Petersburg features an indoor pool and a 24-hour health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and a meeting room. This luxury hotel also offers a nightclub, a sauna, and a terrace. Guests can use the outdoor pool at a partner property. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in December 2018.

Grand Hotel Europe, A Belmond Hotel, St Petersburg is a smoke-free property.

  • Walkway to water
  • Express check-in
  • Bar/lounge
  • Elevator
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Business center
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Swimming pool
  • Food and water bowls
  • Terrace
  • Luggage storage
  • Distance from property (meters) 100
  • Hair salon
  • Lot Hours - 24 hours
  • ATM/banking
  • Train station pickup (surcharge)
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Total number of rooms - 266
  • One meeting room
  • Number of floors - 6
  • Number of buildings/towers - 1
  • 24-hour health club
  • Couples/private dining
  • Coffee/tea in common areas
  • Art gallery on site
  • Train station drop-off (surcharge)
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1875
  • Evening entertainment
  • Coffee shop or café
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Nightclub
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Proposal/romance packages available
  • Free RV, bus, truck parking
  • Free parking nearby
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Street parking
  • Reception hall
  • Laundry facilities
  • Wedding services
  • Off-street parking
  • Free newspapers in lobby
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Room Amenities

Grand Hotel Europe, A Belmond Hotel, St Petersburg offers 266 accommodations with free minibar items and espresso makers. Accommodations offer separate sitting areas. A pillow menu is available. 40-inch plasma televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • Satellite TV service
  • HDTV
  • Free WiFi
  • Pillow menu
  • Plasma TV
  • Connecting/adjoining rooms available
  • Minibar (stocked, free items)
  • Refrigerator (surcharge)
  • Heating
  • Portable fan
  • Towels provided
  • Bed sheets provided
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • LED light bulbs
  • Child-size bathrobes
  • Restaurant dining guide
  • Hand-held showerhead
  • Lowered electrical outlets in bathroom
  • Change of towels (on request)
  • Change of bed sheets (on request)

Parking

Free self parking , Free RV, bus, truck parking , Free parking nearby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Europe Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, dinner, and light fare. A children's menu is available. Open 24 hours. Reservations are required.

Caviar Bar and Restaurant - This fine-dining restaurant specializes in Russian cuisine and serves dinner and light fare. A children's menu is available. Reservations are required. Open daily.

AZIA restaurant - This fine-dining restaurant specializes in Asian cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Lobby Bar - This lobby lounge specializes in Russian cuisine and serves dinner only. A children's menu is available. Open 24 hours. Open daily.

Mezzanine Cafe - This café serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

24-hour room service is available.

Spa Services

Carita has 3 treatment rooms. Services include sports massages, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including thalassotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 3 years old are not allowed in the spa.

  • Sauna in spa
  • Number of treatment rooms 3
  • Minimum age to access spa is 3
  • Sports massage
  • Body treatments
  • Body wraps
  • Body scrubs
  • Thalassotherapy treatments

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Health or beauty spa nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

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