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San Mateo Yetla Vacation Packages

Very clean. Friendly staff

Hotel was beautiful and staff were amazing. The breakfast was good. Would have preferred a menu but they will make almost anything you want. Location was not great since you had to get a taxi to get into town each time. Hot tub was just a lukewarm pool. Kids were loud sometimes until late. Overall and beautiful hotel and great staff just not entirely the experience I was looking for.

I strongly suggest to anyone looking for a place to stay to stay away from this hotel. I checked in Friday By Saturday evening my room was flooded all my and my family belongings where soaked wet. I was relocated to rooms with No functioning AC. I was charged extra 1500 for the rooms I was relocated to. Than I was asked to pay 5000 or to have to relocate for the 3rd. Time in my 5 day stay. In other words, I was there 45 days.I was relocated three times first room flooded.Second two rooms I was relocated to didn't have a c's, and they were facing main streets where we had to have the windows open.So the noise wouldn't let us rest.Then, I was charged for the two rooms, fifteen hundred.Because they said I had originally paid 1 room with 2 beds and they didn't have rooms with two beds available, so I had to stay in the two, which I was charged for fifteen hundred, which I pay.And then when I went again, I told hotel that I needed the ac working.They asked me to relocate and to pay five thousand for another relocation, and all this happened because of the hotel not having functioning amenities, like they say that would. Horrible experience

Exelente trato, limpieza y amabilidad, un servicio de primer orden.

It’s was fantastic and I hope this family all the best. We stayed when they had just opened but they did not charge us correctly (over charged) and there was no water NO water in our second room. All in all though they were very friendly and after all it is Mexico - so go with the flow.