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First impressions of the hotel were awful. On pulling into the parking area in front of the hotel, I thought, "Oh no. What have I done". The parking area felt unsafe. The hotel, and particularly the gardens, looked tired, dated and unkempt. It got worse. When we checked in, they had not got our reservation from Expedia so that took a while to sort out. We had paid extra for a better room but when we eventually got to the allocated room, it was a basic single - so we headed back to reception to get it changed. So why is this not a 1* review ? Once we were past the initial disappointment, we found that there was a separate, secure parking area. The room itself had been renovated and looked like the photos on Expedia. The bed was comfortable - so we got a great night's sleep. So, overall, we had to say that it was "OK".

Superbe établissement. Spot magnifique. Environnement nature de grande qualité. Bâtisse remarquable. Personnel attentif et serviable. Petit dej au top. A ne pas manquer si vous passez dans la région

A lot of mosquitos

The hotel itself is beautiful and located in a very central place in the old town. The rooms are very nicely designed and decorated. The bar is a work of art. Everything we saw in this hotel was very nice and the service was outstanding. I would highly recommend this property to anyone considering a stay in Montpellier.