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Potters Bar Vacation Packages

quite acceptable for a one night stop over

Great experience all together; cooled rooms, clean, great breakfast and perfect location

The hotel staff are super friendly and the rooms are a nice size. The air conditioning came in handy as it was hot during our stay. The only concern was that they shut down the main entrance for construction in the middle of our stay without any warning. The breakfast was actually plentiful and quite good. We did enjoy our stay.

This place is beautiful. They put a lot of thought into all the details. A true boutique feel. I would absolutely stay again. It is walking distance to King’s Cross Station and the surrounding area is delightful. The only reason I docked it a star is due to the check in process. I booked the place about 48 hours before arrival. They reached out through Expedia asking the time I expected to arrive and they advised I needed to fill a form out. I replied with my arrival time and I advised them the form wouldn’t open correctly (I am a tech capable individual). I did not hear back prior to the day of check in. I understand I had a short booking turn around time, but it shouldn’t have been an option if it would be too much to accommodate. I arrived on check in day a bit early with my luggage just wanting to ask if they could hold it until my room was ready. They did agree to do so, but they looked incredibly put out and acted as if I was really bothering them. I had replied asap on Expedia and had done everything they asked me to that I could. The service could have been friendlier over all. I also don’t perceive this was a cultural difference thing.

Kind and helpful staff; very accommodating and delightful. Location was excellent.