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Get an overview of this hotel
4-star Mont-Dore hotel with restaurant

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Indoor pool
Laundry facilities

Location

Situated in the mountains, this spa hotel is steps from Auvergne Volcanoes Regional Nature Park and Funiculaire du Capucin. Thermes du Mont-Dore and Mont-Dore Station are also within 3 mi (5 km). Mont-Dore Station is 13 minutes by foot.

Hotel Features

This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 54 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and flat-screen TVs with digital channels. Other amenities available to guests include balconies, minibars, and room service.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.25 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 10 for children (approximately)
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 75 (subject to availability)
  • Rollaway bed fee: EUR 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 10:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 12 per pet, per night

We should mention

Pool access available from 9:00 AM to 7:30 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Gran Carlina
  • Gran Carlina Mont-Dore
  • Hotel Gran Carlina
  • Hotel Gran Carlina Mont-Dore
  • Hotel Gran Carlina Hotel
  • Hotel Gran Carlina Mont-Dore
  • Hotel Gran Carlina Hotel Mont-Dore

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Hotel Amenities

Renovations + Closures

The property is closed during October, November, and April.

Property Features

In addition to an indoor pool, Hotel Gran Carlina provides a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Mont-Dore hotel also offers spa services, a library, and a terrace.

Hotel Gran Carlina is a smoke-free property.

  • Library
  • Bar/lounge
  • Coffee/tea in common areas
  • Elevator
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Spa treatment room(s)
  • Restaurant
  • Year Built - 1970
  • Coffee shop or café
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Smoke-free property
  • Swimming pool
  • Spa services on site
  • Ski storage
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 54
  • Television in common areas
  • One meeting room
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Hotel Gran Carlina offers 54 accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with digital channels. Bathrooms include bathtubs, bathrobes, slippers, and hair dryers. This Mont-Dore hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Wheelchair accessible
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Balcony
  • Room service
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • Slippers
  • Bathtub only
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Free cribs/infant beds
  • Day bed
  • Rollaway/extra beds (surcharge)
  • Heating
  • Electric kettle
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bed sheets not available

Parking

Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.

La Part des Anges - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Room service is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include body wraps, body scrubs, body treatments, and manicures and pedicures.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Body scrubs
  • Number of treatment rooms 2

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Golf lessons available nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

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