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DoubleTree by Hilton Memphis Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Memphis Downtown

Reception
Bathroom shower
Room, 2 Double Beds, Corner | Desk, iron/ironing board, free WiFi, bed sheets
Daily to-go breakfast (USD 15 per person)
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet friendly
  • Laundry

Explore the area

Map
185 Union Ave, Memphis, TN, 38103
  • AutoZone Park
    ‪2 min walk‬
  • Beale Street
    ‪3 min walk‬
  • FedExForum
    ‪5 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Corner King Room

Desk, iron/ironing board, free WiFi, bed sheets

Corner King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Peloton)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard King

40-inch LED TV with satellite channels, TV, pay movies

Standard King

8.6 out of 10
Excellent
(62 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Doubles

Standard Two Doubles | Desk, iron/ironing board, free WiFi, bed sheets

Standard Two Doubles

8.4 out of 10
Very good
(53 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Corner

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Peleton)

40-inch LED TV with satellite channels, TV, pay movies

Room, 1 King Bed (Peleton)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

40-inch LED TV with satellite channels, TV, pay movies

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Memphis-Beale Street

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, (1070)
$183 nightly
The price is $183 total
includes taxes & fees
Hampton Inn & Suites Memphis-Beale Street

About this property

DoubleTree by Hilton Memphis Downtown

4-star hotel in Downtown Memphis
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite.
DoubleTree by Hilton Memphis Downtown offers 280 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

DoubleTree by Hilton Memphis Downtown is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
DoubleTree by Hilton Memphis Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per night; includes in/out privileges)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 8,000 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (44 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 15 per person
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Memphis Downtown
DoubleTree Hilton Memphis Downtown
DoubleTree Memphis Downtown
Hilton DoubleTree Memphis Downtown
Hilton Memphis Downtown
Memphis Downtown DoubleTree
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
DoubleTree Hilton Memphis Downtown Hotel
Doubletree By Hilton Memphis
DoubleTree by Hilton Memphis Downtown Hotel
DoubleTree by Hilton Memphis Downtown Memphis
DoubleTree by Hilton Memphis Downtown Hotel Memphis

DoubleTree by Hilton Memphis Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 409 out of 1004 reviews
Rating 8 - Good. 258 out of 1004 reviews
Rating 6 - Okay. 147 out of 1004 reviews
Rating 4 - Poor. 97 out of 1004 reviews
Rating 2 - Terrible. 93 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kim

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hospitality was awesome. The facilities were piss poor
Stayed 2 nights in Mar 2025

8/10 Good

Amber

Traveled with family
Liked: Staff & service
This was a stay for a basketball tournament and we were overall pleased. The staff was top tier!!!! Valet, front desk, cleaning staff all were extremely accommodating and very helpful when needed. The lobby and bar area are nice. We had a great bar tender that introduced us to new drinks. Beale street and Fed Ex Forum are just about a block away. My only con for the hotel is that the rooms are dated and the bathrooms are small but other than that it was nice!
Stayed 2 nights in Mar 2025

6/10 Okay

Kamiyah

Liked: Staff & service, room comfort
Disliked: Cleanliness
Great customer service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Eric, calumet park

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First off the staff was wonderful but rooms are very outdated, mattress were very uncomfortable, bathroom peeling up this hotel should be labeled a 2 star and should be priced as one.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Employee
Stayed 2 nights in Mar 2025

10/10 Excellent

Mechelle, Mooreville

Liked: Cleanliness, staff & service, property conditions & facilities
Was a little loud, but great location
Stayed 1 night in Mar 2025

6/10 Okay

Lily

Traveled with family
Liked: Staff & service
Wish there were bars or rails to hang onto in the bathtub. The maids and staff were very nice. Parking was expensive.
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service

Doubletree Downtown

Great location, not so great valet service. Extra $25 for a early check in. Stayed 3 nights housekeeping never came, called twice (separate days) and still nothing. Not the best experience from a Doubletree. Nice bar and restaurant.
Stayed 3 nights in Mar 2025

10/10 Excellent

Aloys

Stayed 2 nights in Mar 2025

2/10 Terrible

Narihiko, Houston

Liked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Need some upgrades
Stayed 1 night in Mar 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great staff
Stayed 2 nights in Mar 2025

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great, very nice breakfast, valet parking really easy, bed was nice. Sticky Floor downstairs, no water at the gym. But besides that, I definitly would go back here
Stayed 1 night in Mar 2025

10/10 Excellent

Bradley

Traveled with family
Liked: Amenities
Nice place to stay
Stayed 2 nights in Feb 2025

8/10 Good

Eileen Margaret Elizabeth

Traveled with family
Liked: Cleanliness, staff & service
I would have given the property condition a higher rating if I did not find a cockroach in my room bathroom. Gap under entry door is quite significant. The cockroach may have entered that way. However, I was not prepared for a guest that night so the cockroach had to go. It is now in the Memphis City grey water system. Thank you Memphis for your hospitality and friendly welcome. I would love to return someday.
Stayed 3 nights in Feb 2025

2/10 Terrible

Chris

Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

rockie

Disliked: Cleanliness, property conditions & facilities
Need to upgrade rooms and fix the floor.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Stayed 1 night in Jan 2025

10/10 Excellent

Tamra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2025

8/10 Good

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Very short stay
Stayed 1 night in Jan 2025