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Get an overview of this hotel
4-star Hayes hotel in Hillingdon

Popular property highlights

Free WiFi
Restaurant
24-hour business center
Laundry facilities
Smoke-free property

Location

Located near the airport, this family-friendly hotel is within 12 mi (20 km) of Twickenham Stadium, Hampton Court, and Westfield London Shopping Centre. Kensington High Street and Queensway are also within 12 mi (20 km). Southall Station is 24 minutes by foot.

Hotel Features

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a coffee shop/café, a snack bar/deli, and a 24-hour business center are onsite.

Room Amenities

All 170 rooms offer comforts like pillowtop beds and Egyptian cotton sheets, plus free WiFi and flat-screen TVs with digital channels. Other amenities available to guests include refrigerators, free newspapers, and hair dryers.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 10 per person (approximately)
  • Self parking fee: GBP 13 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

One child stays free

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

Enhanced food service safety measures are in place.

Hotel Names

  • Hyatt Place London Heathrow Hayes Hotel
  • Hyatt Place London Heathrow Hotel
  • Hyatt Place London Heathrow Hayes
  • Hyatt Place London Heathrow
  • Hyatt Place London Heathrow/Hayes UK - Greater London
  • Hyatt Place West London/Hayes Hotel Hayes
  • Hyatt Place West London/Hayes Hotel
  • Hyatt Place West London/Hayes Hayes
  • Hyatt London Heathrow Hayes
  • Hyatt West London Hayes Hayes
  • Hyatt Place West London/Hayes
  • Hyatt Place West London Hayes Hotel
  • Hyatt Place West London Hayes Hayes
  • Hyatt Place West London Hayes Hotel Hayes

Hotel Amenities

Property Features

Dining options at the hotel include a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wired and wireless Internet access is complimentary.

A 24-hour business center is on site at this 4-star property. Event facilities measuring 2067 square feet (192 square meters) include a conference center. This family-friendly hotel also offers a 24-hour fitness center, tour/ticket assistance, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Hyatt Place West London Hayes is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Coffee/tea in common areas
  • Elevator
  • 24-hour front desk
  • Conference space
  • Grocery/convenience store
  • Restaurant
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2016
  • Electric car charging station
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Free wired Internet
  • Smoke-free property
  • Computer station
  • Conference space size (meters) - 192
  • Number of meeting rooms - 4
  • Free reception
  • Luggage storage
  • Breakfast available (surcharge)
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 2067
  • Conference center
  • Snack bar/deli
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 170
  • Television in common areas
  • 24-hour fitness facilities
  • Number of floors - 11
  • Number of buildings/towers - 1
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

Hyatt Place West London Hayes offers 170 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Hayes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Free newspaper
  • Refrigerator
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Designer toiletries
  • Desk
  • Premium bedding
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Shower only
  • In-room safe (laptop compatible)
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Egyptian-cotton sheets
  • Pillowtop mattress
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • In-room climate control (heating)
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

A complimentary manager's reception is offered each day.

Gallery Cafe - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. A children's menu is available.

Coffee to Cocktails Bar - Onsite lobby lounge. Open daily.

24/7 Gallery Market - This bar specializes in Modern European cuisine and serves light fare only. Open 24 hours. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Health or beauty spa nearby

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