Lewis Ginter Botanical Garden hotels in Richmond, Virginia

Having never visited Richmond I decided to stay in a nice hotel and boy was it! The most comfortable bed I have ever slept in. Any amenities you can think of they have and a wonderful caring and helpful staff!!! AAA+++

I had a late check in which was accommodated but my first room was dirty and smelled. Although it appeared clean, the carpet was full of stains and smelled like cigarettes. I was moved upon request to a corner room which was large and comfortable. This room Also had a slight moldy smell but cleared with the air conditioner. Hotel is overall clean and breakfast was decent

Easy check-in, helpful and courteous staff. Room had two full beds instead of the single queen I had reserved. Toilet was broken. Big wet spot on carpet in front of bathroom door when we arrived. Otherwise OK. Quiet & comfortable. Quaint courtyard. Walking distance to many attractions. Located in a lovely historic neighborhood.

Happy to stay in this hotel. Everything was awesome

The staff were very nice. The workout for clean with plenty of equipment.

Spent one day on business. Staff was very accommodating and professional

This was my first time staying here. When staying at a new hotel, I have small, practical concerns such as how easy it is to locate, ease of parking, ease of checking in and getting to the room, etc. My experience with this hotel was excellent. It's very easy to locate, as it is right next to the convention center. There is a giant parking garage right next to the hotel, which is attached via covered bridge, and parking is very easy (plenty of spaces), so all you have to do is park by the covered bridge and walk into the hotel. Checking in was very easy, and the hotel room had powerful air conditioning, which felt very good. Another concern I have with hotels is the water pressure of the sinks/showerheads, as many hotels are switching to weaker water pressure that amounts to a trickle. But there were no issues with this hotel. The showerhead is adjustable, so you can get lighter water pressure if you want, or turn it up to be more powerful. Getting warm/hot water from the sink/shower is also easy. The toilet flushes powerfully for a gravity toilet. There is a fridge in the room. One thing that was unusual however, was that the TV was already on when I first arrived in the room. At first I thought I walked into a double-booked room. But the room was not double-booked and the TV appeared to be on intentionally, at the main menu screen. There is no printed channel guide. You have to use the TV's menus. The bed was very comfortable. Free internet in lobby, but slow.

Staff and facilities are great and it's walking distance to almost everything

A little confusing with the elevators, but a great place!

Was staying for a meeting and needed a bill to be reimbursed. Was told they could not give me a bill.