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4-star Iskandar Puteri hotel in Nusajaya

Popular property highlights

Free valet parking
Free WiFi
Outdoor pool
Business center
Laundry facilities

Location

This family-friendly Iskandar Puteri hotel is located on the waterfront, 2.1 mi (3.4 km) from Legoland Malaysia, and within 16 mi (25 km) of Angry Birds Activity Park Johor Bahru and Sutera Mall. Johor Bahru City Square and Johor Bahru Old Chinese Temple are also within 20 mi (32 km).

Hotel Features

This smoke-free hotel features 3 restaurants, an outdoor pool, and a health club. Free WiFi in public areas, free valet parking, and a free theme park shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite.

Room Amenities

All 283 rooms offer conveniences like sitting areas and coffee makers, along with free WiFi, free wired Internet, and LED TVs. Other amenities available to guests include room service, free local calls, and free bottled water.

Languages Spoken

  • English

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JEN Johor Puteri Harbour by Shangri-La

Persiaran Puteri Selatan, Iskandar Puteri, Johor 79000

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 58 for adults and MYR 29 for children (approximately)
  • Airport shuttle fee: MYR 165 per vehicle (one way)
  • Rollaway bed fee: MYR 151.58 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees for extra beds vary for adults and children.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Masks are available to guests

Debit cards not accepted

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines Safe & Clean (Malaysia)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 151.58 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Hotel Names

  • Hotel Traders Puteri Harbour
  • Puteri Harbour Hotel
  • Puteri Harbour Traders
  • Puteri Harbour Traders Hotel
  • Puteri Traders Hotel
  • Hotel Jen Puteri Harbour Johor Shangri-La Iskandar Puteri
  • Traders Hotel Puteri Harbour Nusajaya
  • Traders Puteri
  • Traders Puteri Harbour
  • Traders Puteri Harbour Nusajaya
  • Hotel Jen Puteri Harbour Johor Nusajaya
  • Hotel Jen Puteri Harbour Johor Shangri-La
  • Hotel Hotel Jen Puteri Harbour, Johor by Shangri-La
  • Hotel Jen Puteri Harbour, Johor by Shangri-La Iskandar Puteri
  • Hotel Jen Puteri Harbour Johor
  • Jen Puteri Harbour Johor Shangri-La
  • Jen Puteri Harbour Johor Shangri-La Iskandar Puteri
  • Traders Hotel Puteri Harbour
  • JEN Johor Puteri Harbour by Shangri-La Hotel
  • Hotel Jen Puteri Harbour Johor by Shangri La
  • JEN Johor Puteri Harbour by Shangri-La Iskandar Puteri
  • JEN Johor Puteri Harbour by Shangri-La Hotel Iskandar Puteri

Hotel Amenities

Property Features

In addition to an outdoor pool, JEN Johor Puteri Harbour by Shangri-La provides a health club and a children's pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center. Event facilities measuring 5543 square feet (515 square meters) include conference space. This family-friendly hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

JEN Johor Puteri Harbour by Shangri-La is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Free theme park shuttle
  • Elevator
  • Rooftop terrace
  • 24-hour front desk
  • Conference space
  • Business center
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Free valet parking
  • Outdoor pool
  • Health club
  • Free wired Internet
  • Smoke-free property
  • Computer station
  • Swimming pool
  • Children's pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 515
  • Spa services on site
  • Number of meeting rooms - 5
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Concierge services
  • Conference space size (feet) - 5543
  • Snack bar/deli
  • Laundry facilities
  • Vending machine
  • Total number of rooms - 283
  • Television in common areas
  • Number of floors - 4
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities

Room Amenities

JEN Johor Puteri Harbour by Shangri-La offers 283 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. LED televisions are featured in guestrooms. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Separate sitting area
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Free WiFi
  • Free wired Internet
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Number of bedrooms - 1
  • Electrical adapters/chargers
  • Braille signage
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Harbour Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Skybar Bar & Restaurant - This poolside bar specializes in local and international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Shake & Burger at Lounge - Onsite restaurant. Open select days.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

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