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Hotel Amenities

Property Features

The Grand Tuscany Hotel features 2 outdoor swimming pools, a lazy river, and a fitness center. Dining options at the aparthotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink.

Event facilities measuring 25000 square feet (2323 square meters) include a conference center. This Houston aparthotel also offers a terrace, multilingual staff, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in October 2019.

The Grand Tuscany Hotel is a smoke-free property.

  • Picnic area
  • Lazy river
  • Couples/private dining
  • Coworking spaces
  • Number of outdoor pools - 2
  • Designer stores on site
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Internet access in public areas - high speed
  • 24-hour front desk
  • Conference space
  • Uncovered parking
  • Porter/bellhop
  • Express check-out
  • Year Built - 1983
  • Pool cabanas (surcharge)
  • Uncovered parking
  • Self parking (surcharge)
  • Pool sun loungers
  • Valet parking (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Swimming pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 2323
  • Number of meeting rooms - 8
  • Terrace
  • Luggage storage
  • RV, bus, truck parking (surcharge)
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 25000
  • Conference center
  • Snack bar/deli
  • Ballroom
  • Banquet hall
  • Reception hall
  • Parking (limited spaces)
  • Total number of rooms - 280
  • Number of floors - 10
  • Number of buildings/towers - 2
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Lazy river
  • Free WiFi
  • Snack bar/deli

Room Amenities

The Grand Tuscany Hotel offers 280 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. 36-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Houston aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • In-room climate control (air conditioning)
  • High-speed internet access
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • On Command video
  • Pillowtop mattress
  • TV size: 36
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Housekeeping on request
  • Laptop-friendly workspace

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Internet access in public areas - high speed

Food & Drink

Full breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekends.

Brasserie - This restaurant serves breakfast only.

Venetian Bar - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Audry Wine Room - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Nearby Activities

2 outdoor swimming pools are on site along with a lazy river and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

  • Golfing nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10–25 for adults, and USD 10–25 for children
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 25.00 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 21

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Car recommended

Credit card pre-authorization

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 17

Guests are not provided with hand sanitizer

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Individually-wrapped food options are not available

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Pool access available from 9:00 AM to 7:00 PM.

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A car is recommended for transportation to and from this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Hotel Names

  • Crowne Plaza Northwest-Brookhollow
  • Crowne Plaza Northwest-Brookhollow Hotel
  • Crowne Plaza Northwest-Brookhollow Hotel Houston
  • Crowne Plaza Northwest-Brookhollow Houston
  • Crowne Plaza Northwest Brookhollow
  • Crowne Plaza Northwest-Brookhollow Hotel Houston
  • Crowne Plaza Northwest-Brookhollow Hotel
  • Crowne Plaza Northwest-Brookhollow Houston
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  • Hotel Crowne Plaza Northwest-Brookhollow
  • Crowne Plaza Northwest Brookhollow
  • Crowne Plaza Northwest-Brookhollow Hotel Houston
  • Crowne Plaza Northwest-Brookhollow Hotel
  • Crowne Plaza Northwest-Brookhollow Houston
  • Hotel Crowne Plaza Northwest-Brookhollow Houston
  • Houston Crowne Plaza Northwest-Brookhollow Hotel
  • Hotel Crowne Plaza Northwest-Brookhollow
  • Grand Tuscany Hotel
  • The Grand Tuscany Houston
  • The Grand Tuscany Hotel Houston
  • The Grand Tuscany Hotel Aparthotel
  • Crowne Plaza Northwest Brookhollow

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