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Get an overview of this hotel
3-star hotel in Hamburg City Center

Popular property highlights

Smoke-free property
24-hour front desk

Location

Located in Saint Georg, this hotel is within a 10-minute walk of Museum of Arts and Crafts Hamburg and Moenckebergstrasse. Hamburg City Hall and Hamburg Wholesale Market are also within 1 mi (2 km). South Central U-Bahn is only a 4-minute walk and North Central U-Bahn is 7 minutes.

Hotel Features

This smoke-free hotel features WiFi in public areas, self parking, and a 24-hour front desk. Other amenities include a computer station, free newspapers, and tour/ticket assistance.

Room Amenities

All 43 rooms offer free WiFi, sitting areas, and flat-screen TVs with cable channels. Guests will also find room service, hair dryers, and safes.

Languages Spoken

  • English

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Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room Single Use

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room (Single Use)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room (Single Use)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double or Twin Room, 1 Bedroom, Courtyard Area

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 per person (approximately)
  • Self parking fee: EUR 15.00 per night
  • A pet fee will be charged
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts credit cards, debit cards, and cash.

One child stays free

Staffed front desk

Debit cards

Online Penalty Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35 per night.

Pet Policy

  • Pets allowed for an extra charge

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Hotel Names

  • Hotel Polo Hamburg
  • Polo Hamburg
  • Hotel POLO am ZOB Hamburg
  • POLO am ZOB Hamburg
  • POLO am ZOB
  • Hotel POLO am ZOB GmbH
  • Hotel POLO am ZOB
  • Novum Hotel Hamburg Hotel
  • Novum Hotel Hamburg Hamburg
  • Novum Hotel Hamburg Hotel Hamburg

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Hotel Amenities

Property Features

Novum Hotel Hamburg features tour/ticket assistance, complimentary newspapers in the lobby, and room service (during limited hours). A computer station is located on site and wired and wireless Internet access is available for a surcharge. This business-friendly hotel also offers a front desk safe and an elevator. Onsite parking is available (surcharge).

Novum Hotel Hamburg is a smoke-free property.

  • Safe-deposit box at front desk
  • Luggage storage
  • Elevator
  • Breakfast available (surcharge)
  • 24-hour front desk
  • Tours/ticket assistance
  • Total number of rooms - 43
  • Number of floors - 5
  • Self parking (surcharge)
  • Number of buildings/towers - 1
  • WiFi (surcharge)
  • Smoke-free property
  • Wired Internet access - surcharge
  • Computer station
  • Breakfast service
  • Free newspapers in lobby

Room Amenities

Novum Hotel Hamburg offers 43 accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Separate sitting area
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Rollaway/extra beds (surcharge)
  • Heating
  • Number of bathrooms - 1

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

Room service (during limited hours) is available.

Hotel Reviews

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