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Get an overview of this hotel
5-star hotel in Downtown Geneva

Popular property highlights

Free WiFi
Pets allowed
Indoor pool
Business center
Laundry facilities

Location

This family-friendly Geneva hotel is located near the airport, within a 15-minute walk of Paquis Baths and Flower Clock. Jet d'Eau Fountain and United Nations European Headquarters are also within 2 mi (3 km). Geneva Station is 10 minutes by foot and Butini Tram Stop is 11 minutes.

Hotel Features

Along with 4 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include a nightclub, a health club, and a bar/lounge.

Room Amenities

All 412 soundproofed rooms provide free WiFi, free wired Internet, and iPads. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Languages Spoken

  • English

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Fairmont Grand Hotel Geneva

19 Quai Du Mont Blanc, Geneva, GE 1201

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: CHF 50 for adults and CHF 25 for children (approximately)
  • Airport shuttle fee: CHF 190 per vehicle (one-way)
  • Self parking fee: CHF 35 per day
  • Valet parking fee: CHF 35 per day
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CHF 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at 3:00 AM

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. The property affirms that it follows sanitization practices of Clean & Safe (Switzerland) and ALLSAFE (Accor Hotels) guidelines.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitization practices of any association

Staffed front desk

LGBTQIA friendly

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines Clean & Safe (Switzerland)

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Individually-wrapped food options are not available

Number of children who can stay free - 2

Debit cards

gap period enforced between guest stays 72 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 100.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of CHF 25 per pet, per night
  • 1 per room
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Pool access available from 7:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows sanitization practices of Clean & Safe (Switzerland) and ALLSAFE (Accor Hotels) guidelines.

Enhanced food service safety measures are in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Geneva Grand Hotel
  • Geneva Grand Hotel Kempinski
  • Grand Hotel Kempinski
  • Grand Hotel Kempinski Geneva
  • Grand Kempinski
  • Grand Kempinski Geneva
  • Hotel Kempinski
  • Fairmont Grand Geneva Geneva
  • Grand Hotel Kempinski Geneva
  • Fairmont Grand Hotel Geneva Hotel
  • Fairmont Grand Hotel Geneva Geneva
  • Fairmont Grand Hotel Geneva Hotel Geneva

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from December 24 2020 to January 21 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Business center
  • Children's club
  • Dining venue(s)
  • Entertainment facilities
  • Sauna
  • Supervised childcare

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

In addition to a full-service spa, Fairmont Grand Hotel Geneva features an indoor pool and a health club. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and limo/town car service. Event facilities measuring 11582 square feet (1076 square meters) include conference space. This luxury hotel also offers a nightclub, a sauna, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. Onsite parking is available (surcharge).

Fairmont Grand Hotel Geneva has designated areas for smoking.

  • Bar/lounge
  • Elevator
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Free grocery shopping service
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Swimming pool
  • Food and water bowls
  • Conference space size (meters) - 1076
  • Number of meeting rooms - 12
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Train station pickup (surcharge)
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Total number of rooms - 412
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Fireplace in lobby
  • Coffee/tea in common areas
  • Train station drop-off (surcharge)
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Coffee shop or café
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Babysitting or childcare (surcharge)
  • Nightclub
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 4
  • Conference space size (feet) - 11582
  • Ballroom
  • Laundry facilities
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Room Amenities

Fairmont Grand Hotel Geneva offers 412 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Free WiFi
  • Free wired Internet
  • Free dial-up Internet access
  • Pillow menu
  • Free cribs/infant beds
  • iPad
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Child-size bathrobes
  • Child-size slippers
  • Grab bar - near toilet
  • Toothbrush and toothpaste available on request

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.

Il Vero - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Le Grill - This steakhouse specializes in French cuisine and serves lunch and dinner. Open daily.

Lou One - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

FloorTwo Lounge - This bistro specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).

Spa Services

Valmont Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 12
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Snowmobiling nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Snow tubing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

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