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El Carmen Vacation Packages

It is an old hotel in GDL downtown. Need to upgrade

Floor was dirty, the 2 table chairs were broken, the couch was dirty and smelled, only 1 small fan and it was broken,, extremely hot,, 5 days and no cleaning, asked for clean towels and was told to contact someone else, got a nasty email about trash that I was to take out , no toilet paper, had to buy some, only good thing was the location, would not stay again, can NOT recommend, should get a refund

Muy buenas tardes Me pareció excelente el espacio Tuvimos una noche que no pudimos dormir bien por escándalo de una familia con niños que hasta deshoras estuvieron jugando gritando El sofá de la sala cojines huelen muy feo como que alguien duerme ahi No pudomos activar Internet También por ventanas de sala por debajo se metieron algunos animales como una avispa la sacamos a terraza y se volvía a meter aun la puerta de vidrio cerrada

Beautiful property with very relaxing terrace to enjoy breakfast. Great location within walking distance of many downtown attractions.

Water stinks like sewer - drain at shower was clogged and flooded part of the room no room service unless you sent a e-mail and maids ignore me when I ask for help -bed had mattress missing only has box spring with a pad horrible condition stiff and ended up with body aches-I checked out and moved to another hotel the next day when I ask the person in charge she had a lie for every issue example the water stinks like sewer smell she immediately said impossible because the hotel has water filters ! People don’t fall for the fake hotel reviews I never said anything bad about any hotel I stayed in the past I chose this place for the convenient area and made a big mistake! I FO NOT RECCOMEND THIS HOTEL

The hotel itself is very old. It has no elevator, but the location is nice. U can basically walk to many attractions within the central historical area. The beds in our room are in the small side. And the TV wouldn’t work at all. If u are on a budget, this is definitely a good place to stay.

Las habitaciones son increibles, recientemente recicladas con un confort y un diseño único. La piscina es muy bonita, pese a no haber podido entrar. La zona no es sencilla para caminar o conseguir algo para comer. El resto de las instalaciones del hotel son super básicas: el business center, el gimnasio y la recepción. Internet no ha funcionado del todo bien. El horario del gimnasio es a partir de las 8 (algo raro) y el horario del desayuno es a partir de las 7:30 (también raro para los horarios comerciales de Guadalajara.