I was on vacation in Durban with my mom. I booked a room with two beds but when I arrived they only had rooms with one queen bed. I was a little disappointed about this but the next day after breakfast we went back to our room only to find our room cleaned and our bed changed. I was very impressed with how quickly they worked to fulfill my request.
Breakfast was included in my booking. It was supposed to be a buffet according to the booking but apparently if the hotel isn't filled to a certain capacity they don't do the buffet. This ended up being ok because they had some good items on the menu and a cold meats, fruit, cereal bar. I was very happy with the food.
The staff were amazingly friendly, from the receptionists to the servers and bar tenders. We enjoyed to free shuttle to the nearby beach and Gateway mall. There aren't any restaurants in walking distance to the hotel but the mall has plenty of eating options. It's currently the biggest mall in the Southern Hemisphere.
The rooms were kind of small, but extremely clean. Bathroom and rainforest shower was good although the there was a funny smell from afar from time to time. Furniture, bedding and decor were relatively modern. The lobby area and restaurant were very well decorated. It really did give it a modern, boutique feel.
I would recommend this hotel if traveling without children.
Traveller from Houston, TX
This family-friendly La Lucia hotel is located near the airport, within 1 mi (2 km) of Umhlanga Hospital, Kwazulu-Natal …More
The aha Gateway Hotel provides fantastic rooms, unparalleled service and excellent food with an unbelievable price. A similar room in the US would have been 3x more than I paid, and that does not include the fantastic breakfast.
Next door to shopping and not far from the beach, I would absolutely stay there next time I am in Durban.
Traveller from IL, USA
This family-friendly Umhlanga hotel is located near the airport, within a 10-minute walk of The Barnyard Theatre at Gateway …More
Good quality accommodation as to roominess and comfort.
Not particularly impressive in terms of staff attention, either at reception or restaurant.
Reception and Concierge located on the 4th floor decreases the feeling of protection, even if you have a card to access your floor.
Situated in the entertainment district, this spa hotel is within a 10-minute walk of Kwazulu-Natal Sharks Board Shark Museum …More
Hotel is very well placed near the beach and sun coast. We had a great time. There was some construction work being done but didn't mind so much. The staff are very friendly and always helpful. The room was spacious and comfortable.
Traveller from Birmingham, uk
Located in the heart of Durban, this hotel is within 1 mi (2 km) of Battery Beach and Sahara Stadium Kingsmead. UShaka Marine …More
The hotel was being refurbished when I visited, so some of the lifts were out of action and the normal entrance was not in use, but these were minor problems. The room was comfortable and clean, and surprisingly quiet for a city centre location at the weekend - the loudest noises were the wind and the surf on the beach! Location is very good, central for Durban attractions and overlooking the beach, though there may be a security issue in the street outside as some vehicles appeared to have been broken into overnight. Unfortunately owing to early starts I missed the breakfasts so cannot comment on the catering. Overall basic but good value for money.
Situated near the beach, this hotel is within 1 mi (2 km) of Dairy Beach and Sahara Stadium Kingsmead. UShaka Marine World is …More
I love this hotel, I've stayed there twice. Vusi (the concierge), is amazing. Thankfully, I've been given the a room with a balcony both times I've stayed there, and I have to say, the rooms are fantastic. Staff and service are great, food is awesome, facilities and amenities are worth every cent.
Traveller from Hamilton, ON
Located in the heart of Berea, this hotel is 0.7 mi (1.2 km) from Musgrave Centre and 2.6 mi (4.1 km) from Sahara Stadium …More