We arrived at ten pm to find the hotel was full & they had mixed up our booking & had us checking in the next night for 3 days ( their error). However, the hotel staff person quickly rectified the situation by booking us into a suite at another of their hotels 4 k away & sending us there at their expense by taxi where we were treated very well. We returned to Michelangelo the next am again by cab to a room upgrade where a fruit basket & letter of apology awaited us, very much appreciated by my husband & me. We go to Florence often on business & would not hesitate to stay here.
Traveller from Toronto, Canada
Set opposite Cascine Park, this hotel is near Leopolda Station, steps from the River Arno and 1 km (a half-mile) from …More
Right on the city centre but has its own grandeur. the Hotel is apparently more than 100 years old and has a rich tradition. Unique combination of modernity and palatial living with its unique ceilings and amazing size bathrooms. We lived in a family room that was just massive, the children simply loved it. Felt safe throughout the stay and was very comfortable with its massive beds and very well serviced rooms. The reception staff are well versed with local knowledge and are very approachable.
There could be a bit that the Hotel could do to improve the breakfast spread for vegetarians. The chef was not available on first day of our stay to cook us a hot porridge and on the second day he said he can't. Sunday breakfast was a bit crowded too.
Traveller from London
Once the home of a prince, this hotel is next to Santa Maria Novella Church, 3 blocks from San Lorenzo Church and Via …More
Hotel is in fantastic location right in the middle of the action. Our room overlooked a small square across the street that had a holiday concert that we were able to watch from the room. Hotel bar is pricey, as expected by a 5* lobby bar, but staff is friendly and prompt. Only complaint is the flatness of the pillows and that's stretching. Breakfast is great (buffet plus small menu), staff is quick to recommend dinner places and cafes, and Siena is one of the best towns in Italy. Very recommended.
Of note: we drove to the hotel with a TomTom GPS and it took us through multiple traffic-limited, pedestrian-only streets. If you plan to drive to the hotel, set your GPS for the square to the north of the hotel with bus stops and a taxi stand.
Traveller from Naples, Italy
Located in Siena Historical Center, this luxury hotel is within a 5-minute walk of Banca Monte dei Paschi di Siena, Palazzo …More
It was off season for the area and very quiet. They closed the San Niccolo and moved us to there other property Palazzo Leopoldo, this property was terrific, charming with lots of character. I loved this place and plan to return to spend more time in Chianti.
Traveller from Dana Point
Situated in Radda in Chianti, this spa hotel is 2.4 mi (3.8 km) from Castello di Radda Winery and within 6 mi (10 km) of …More
What a fantastic place. The old medieval building is amazing. The staff were all very nice and Marco bent over backwards to ensure my stay was perfect. There is a lovely ristorante down in the cellars. A lovely pool outside and amazing views of the old city up on the hill. I will visit this hotel again
Traveller from London
This family-friendly Colle di Val d'Elsa hotel is located in the suburbs, within 1 mi (2 km) of Piazza Arnolfo di Cambio …More