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Wilderness at the Smokies – River Lodge Suites

2.0 star property

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Photo gallery for Wilderness at the Smokies – River Lodge Suites

Water park
7 restaurants, breakfast served
Water park
Courtyard
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning
  • Business services
  • Bar
The current price is $172
includes taxes & fees
May 11 - May 12

Explore the area

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1424 Old Knoxville Highway, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪1 min walk‬
  • Place, Soaky Mountain Waterpark
    ‪3 min walk‬
  • Place, Sevierville Convention Center
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪46 min drive‬

Room options

View all photos for Bunk Suite Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Bunk Suite Pool View

7.8 out of 10
Good
(6 reviews)
  • 494 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Bunk Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Bunk Suite

In-room safe, desk, iron/ironing board, free cribs/infant beds

Bunk Suite

10.0 out of 10
Exceptional
(1 review)
  • 494 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Bunk Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Studio Suite, Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio Suite, Pool View

9.4 out of 10
Exceptional
(13 reviews)
  • 362 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 362 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Queen Murphy Deluxe, Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Queen Murphy Deluxe, Pool View

7.6 out of 10
Good
(9 reviews)
  • 362 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for Queen Murphy Deluxe

In-room safe, desk, iron/ironing board, free cribs/infant beds

Queen Murphy Deluxe

  • 362 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Murphy Bed

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About this property

Wilderness at the Smokies – River Lodge Suites

Sevierville hotel connected to the convention center, steps from Wilderness at the Smokies
Along with 7 restaurants, this hotel has a golf course and free water park access. Self parking is free. Additionally, an indoor pool, 3 poolside bars, and 4 bars/lounges are onsite. Housekeeping is available on request.
Wilderness at the Smokies – River Lodge Suites offers 463 accommodations with coffee/tea makers and hair dryers. Business-friendly amenities include desks, desk chairs, and safes. Bathrooms include shower/tub combinations. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
Guests can play rounds at the 36-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. An indoor pool, a children's pool, and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a golf course, Wilderness at the Smokies – River Lodge Suites features a complimentary water park and a lazy river. Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 poolside bars and 4 bars/lounges.

Event facilities measuring 200000 square feet (18580 square meters) include a conference center. This family-friendly hotel also offers an indoor pool, a children's pool, and a seasonal outdoor pool. Guests can use the indoor pool and outdoor pool at a partner property. Onsite self parking is complimentary.

Wilderness at the Smokies – River Lodge Suites has designated areas for smoking.

Hidden Trail Bar and Gril - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Camp Social Restaurant - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill - This poolside family restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace - Onsite coffee shop. Open daily.
Grizzly Grill - Onsite restaurant. Open daily.

Property amenities

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Camp Social Restaurant
  • Firefly Bar and Grill
  • Grizzly Grill
  • Hidden Trail Bar and Gril
  • Mountain Marketplace

Things to do

  • 36-hole golf course
  • Children's club
  • Children's pool
  • Free water park
  • Golf clubhouse
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (200,000 square feet of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (32 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
From April 13 through May 22, 2026, scheduled maintenance will take place at the onsite indoor Wild WaterDome waterpark. Select attractions may be temporarily closed during this time. Attractions at Lake Wilderness Outdoor Waterpark at River Lodge may be available on weekends, weather permitting. Guests should check Wilderness at the Smokies waterpark hours for specific opening/closure dates of affected attractions.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 13 to May 22:
  • Water park

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.41 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The seasonal pool will be open from April to September

Wilderness at the Smokies – River Lodge Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 109 out of 186 reviews
Rating 8 - Good. 31 out of 186 reviews
Rating 6 - Okay. 16 out of 186 reviews
Rating 4 - Poor. 14 out of 186 reviews
Rating 2 - Terrible. 16 out of 186 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Connie

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Be prepared for check-in to take awhile if you book through expedia. Front desk is not trained to handle that. Our room was ready early, 1 of the few good things. We went to the water park area only to discover that at least half the water areas were closed. We went to the small rooftop pool which was extremely crowded since almost everything else was closed. Several slides were open but that was it. It is ridiculous to pay for a water park stay & they be inoperational. They could have at least offered discounts for the adventure part of the resort. Our bed was hard & uncomfortable but the pillows were ok. We ordered pizza from off site because we've had bad experiences with the resort food. So disappointed with our stay.
Stayed 1 night in May 2026

10/10 Excellent

Nekee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place could use a facelift to make the facility look brighter
Stayed 2 nights in Apr 2026

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay..Full Kitchen Studio 1 queen bed with sofa sleeper. Water park indoor and outdoor was open.
Stayed 1 night in Apr 2026

10/10 Excellent

Jeanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 2 nights in Apr 2026

10/10 Excellent

Khristian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire family enjoyed our stay! We will be back because we had so many things we wanted to do. Checking in was a breeze and the information desk had so many thing for us to do with coupons included. The room was clean and we had a nice view of the outdoor waterpark. I was able to text whenever I needed anything and they got it done right away. The staff was friendly and helpful when needed. The food and drinks were a plus as well. We really didn't need to leave for anything.
Stayed 3 nights in Apr 2026

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very fun environment for kids!
Stayed 2 nights in Apr 2026

10/10 Excellent

Lotonia, Forsyth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend to go. It’s a great place and my family loves it.
Stayed 2 nights in Apr 2026

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

6/10 Okay

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Indoor water park was very disappointing ice cold beds was like sleeping on a rock
Stayed 3 nights in Apr 2026

10/10 Excellent

Cedric

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful
Stayed 1 night in Apr 2026

6/10 Okay

Tykia

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
It was our first time and we expected a better experience. Especially for the price. We may or may not return.
Stayed 2 nights in Apr 2026

6/10 Okay

Elizabeth

Traveled with group, Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The manager of Hidden trails must have been over worked, I have never experienced a manager to be so rude. There were 9 of us for dinner, we waited for an hour before we even asked how much longer. She immediately had an attitude, We pointed out that people in the restaurant that came in after us had already received their food, She said oh yeah who? Point out who got their food before you. We said that we weren't going to do that because at this point everybody in the restaurant was looking in our direction, The manager stormed off and said there's only three of us. Maybe more training in customer service. This was very avoidable. On another note, customers should be made aware of changes in the waterpark prior to arrival. The maintenance made our stay difficult due to having a handicapped person with us and the closure led to her not being able to participate in our activities.
Stayed 1 night in Apr 2026

2/10 Terrible

Claudia

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am sorry, but was something close to a real FRAUDE!! Almost all water park attractions there were CLOSED, for “maintenance “ all weekend! Supposedly was a relaxing stay, on the lazy river and waves pool ( which were closed) and the best slides rides for the 4 kids 12 years and up in my party, Closed too!! Really was TERRIBLE!! Worst experience!! And wasted money!! ( More than $600 dollars)
Stayed 2 nights in Apr 2026

2/10 Terrible

Britteny

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Half of the indoor park was closed due to construction. Very underwhelming to bring a soon to be 12 year old to the place he wamted to take his siblings too snd half of it is blocked off.
Stayed 2 nights in Apr 2026

10/10 Excellent

Eric, Beaver Dam

Stayed 1 night in Mar 2026

10/10 Excellent

Kaley

Stayed 2 nights in Apr 2026

8/10 Good

Taryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place for families with kids that love to swim or play in the water.
Stayed 1 night in Apr 2026

10/10 Excellent

Ricky

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Apr 2026

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn't too crowded for spring break, the whole family had a blast
Stayed 3 nights in Mar 2026

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2026

4/10 Poor

Dalton

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Expedia doesn’t show when there’s construction being done on the property. So half the amenities were actually closed. Wave pool was closed, lot of the slides was closed and the hot tub and others
Stayed 1 night in Apr 2026

10/10 Excellent

AMANDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The motel is awesome. Staff was awesome. Some of the pools were closed for upgrades. Wish I had known this before i booked.
Stayed 2 nights in Apr 2026

4/10 Poor

Elizabeth

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived and as soon as we got checked in we was being hounded to join a timeshare. Then we get to our room where we find it dirty still from the last guest, no bed sheet or pillows for the pull out bed, and then to top it off we was kept awake all night by the ppl next to us as they was super loud the walls are so thin, then that morning we was woke by the same loud ppl next to us it sounded like a bunch of kids and the parents just didnt care letting their kids run the hallways and make noise constantly, also the smell of pot was so bad!!! We will never stay at this resort agian even someone paid us to stay!
Stayed 2 nights in Apr 2026

6/10 Okay

Lan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2026

2/10 Terrible

Chris

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
More than half of the park was shut down. They should at least tell people so they aren’t wasting money.
Stayed 1 night in Apr 2026