The only problem we had was trying to find the shuttle to the hotel. It was not clearly marked and we were not told where to meet it. The staff was very friendly and helpful and provided us a room for the two nights that were going to be there before our tour started.
This hotel is in Glattbrugg, 1.7 kilometers from Zurich Airport and two kilometers from Hagenholz. The University of Zurich …More
While this hotel is very pricey, it is well worth it. I booked 2 rooms for our family. The rooms were beautiful and very comfortable. Lots of light and well appointed supplies were in each room. The only thing missing was an outlet in the bathroom for my hair appliance. So I had to curl my hair while sitting at the desk, which was fine.
Central location with the free boat across the street to the main downtown area. The staff were super nice and accomodating. The front receptionists were all very pleasant, well dressed and super professional. Their English was great. The bell men and security people in the lobby were very attentive and helpful. We ate in the Chinese restaurant and the general restaurant on the 2nd floor. All of the waiters were amazing and very friendly.Smiling all the time. Food excellent.
We found this a pleasant surprise for Switerland. Our daughter goes to school in a nearby town, so we come often to Switzerland to visit. Since waiters and staff don't work for tips, it is very rare to get good service in Switzerland. We ate at 2 Michelin restaurants in Switzerland, and they provide amazing service, but other than that, waiters and waitresses and not normally very attentive. But this hotel and their staff provided the best service in Switzerland.
Traveller from Vancouver, Canada
Situated by Lake Geneva in the heart of the city, this luxury hotel offers panoramic views of the Jet d’Eau Fountain and the …More
The environment is clean. Everything is basic. Just towels are provided and nothing more. You can't even borrow a kettle. The electricity system is terrible and one switch for everything. Once you switch off the light, all electricity is cut. Want to charge your phone and camera? Remember to bring your own eye mask!
Traveller from HK
Situated in Lucerne, this guesthouse is within a 5-minute walk of Historisches Museum, Chapel Bridge, and Lucerne Town Hall …More