Service overall has been good. However with Concierge service it could have been friendlier, I can see that they are busy with busy check out with a group just left before we came down. However a simple good morning or acknowledgement would have gone a long way instead of being a little moody.
In saying that all was good and we did enjoy our stay
Traveller from Perth
This 25-story hotel has pedestrian links to 2 of the city's most popular shopping precincts, the Pitt Street Mall and the …More
We had a wonderful week stay at the grace hotel! The rooms are spacious, bed is comfy and breakfast is plentiful! What we loved most about the hotel was it's prime location! A close walk to pretty much anything major in the city (darling Harbour, circular quay, museums, queen Victoria building/shopping), restaurants etc! We would definitely recommend this hotel to guests visiting Sydney!
Traveller from new york, ny
Located in the business, entertainment, and cultural centre, the hotel is bordered by York, King, and Clarence streets, with …More
We didn't have a car and the Lord Byron was within walking distance of all the shops and beach.Only problem is there was two flights of stairs to our room and for elderly or disabled persons it was very hard.
Traveller from sydney
Situated near the beach, this hotel is 1.2 mi (2 km) from Captain Cook Lookout and within 3 mi (5 km) of Wategos Beach and …More
Nice room and bedding. Balcony overlooking river. Very good Italian restaurant in the hotel complex. The checkin process with Penny on the desk was the most welcoming we've experienced in years.
One of us had trouble sleeping - possible allergy to soap used in washing linen - but not sure.
This family-friendly Ballina hotel is located on the riverwalk, within a 5-minute walk of Ballina Naval and Maritime Museum …More
Really enjoyed staying here. Staff were very friendly and the room was excellent. The only drawback is that it is next to a major roundabout and can only be approached from one direction. It was a little inconvenient but was not a major issue.
It is across the road from Jesmond shops and only a short drive to Hamilton and all the restaurants in that area.
Really recommend staying here.
Traveller from Sydney
Situated in the suburbs, this apartment is within 3 mi (5 km) of University of Newcastle, Hunter Wetlands Centre, and …More
My partner and I had a really lovely time here. The staff were lovely and the food/coffees were amazing. The Harbour view was simply incredible and so unique. Our favourite valet/concierge was Lauren! She was amazing and so helpful, sweet, fun and friendly. She should definitely be up for a staff of the week/mth award. Although the food was amazing the same girl who delivered to us on two of the nights was quite rude and unprofessional in our opinion.. Otherwise, we had an amazing stay. Thank you.
Traveller from Brisbane, Qld
Situated on the waterfront, this luxury hotel is within 1 mi (2 km) of Christ Church Cathedral, Fort Scratchley, and …More