What really makes this hotel is it's staff. Front counter, bar staff, valet parking, breakfast staff - all of them provide the best customer service.
The location is the best. Little Bourke street right next door to David Jones.
The rooms are a little smaller but that's fine for a single or couple. Didn't have any noise issues.
Breakfast was OK. Nothing to write home about but it was good.
Check out excellent.
Only small issue is they have to clean a little better. The public areas were a little dirty. Stairs leading to the bar, hallways in the hotel and the floor in the kitchen behind the equipment needs a good clean. I was waiting for my poached eggs when I saw this.
Overall I loved my stay. Will stay again and reccommend the hotel
This family-friendly Melbourne hotel is located in the entertainment district, just steps from Emporium Melbourne and Bourke …More
I flew into Melbourne at night and as it was a weekend the Skybus ends at the Southern Cross Train Station with no other bus to hotels. After asking for directions, I found the Ibis Little Bourke was only a 5 minute walk away. No problem - great check-in with friendly staff and a good clean room with all amenities I required.
Would definitely stay again if visiting Melbourne.
Located in Melbourne Central Business District, this hotel is within a 10-minute walk of Etihad Stadium and Melbourne …More
Loved our stay except for 2 small issues
1. When the newspaper was left at our door, my husband had left to go down to breakfast and assumed the door had automatically locked behind him as he walked away. To my horror when exiting the bathroom after my shower I noticed the red bag (newspaper) had swung across a little and had stopped the door automatically closing and consequently had been left ajar slightly because of the newspaper blocking the normal shutting procedure.
2. We received a second Invoice yesterday asking for payment for 2 items out of the fridge. We had not taken these items and we needed to ring Park Royal to correct this error. Thankfully staff member apologised & will remedy this situation
Traveller from Newcastle, NSW
This family-friendly Sydney hotel is located in the entertainment district, within a 10-minute walk of IMAX Sydney, SEA LIFE …More
Location is great and the room is big for 3 people to move around with enough space.
The two beds are full size so it was comfortable than other hotels with single bed.
The young courteous reception Male staff was super at check in after 6pm but an Asian much older female staff was absolutely unprofessional n unhappy in the evening.
If one needs to shop, this is the hotel to stay.
It's just next to the shopping mall.
Traveller from Singapore
This 25-story hotel has pedestrian links to 2 of the city's most popular shopping precincts, the Pitt Street Mall and the …More
Overall a very comfortable stay. Facilities are good albeit a little dated. Better variety on bar and in room dining menu wouldn't go astray. Service is not overly efficient but perhaps that's the coastal way coming through. A good escape however and the lobby grabs you instantly. Valet attendants were super friendly and professional.
Traveller from Brisbane
This Gold Coast luxury hotel is situated on The Spit, with the calm Broadwater on one side and the ocean on the other. The …More