Very friendly and helpful staff, better English than I expected. More or less traditional ryokan, with tatami floors. The room is spacious during the day when the futons are rolled up (the staff does that for you), and the futons are very comfortable to sleep on. Breakfast included in the price of the room was excellent. Dinner was extra, but not expensive--about $25 for a first-class, elegant Japanese dinner.
The staff were very helpful, even picking us up at the bus terminal (much appreciated after a 16-hour journey) and dropping us off at the train station. Everything about this ryokan is first class, and we would stay again any time.
Traveller from Boston, MA
Located near the slopes, this Hakuba ryokan is in the city center and within a 15-minute walk of Happo Information Center …More
Hotel was tucked away in a tiny little street in Nozawa Village. Parking was very limited at the hotel and we in fact got parked in the following morning when we were due to leave. Hotel staff were lovely and their English was good. Room was clean and spacious, had kitchenette so was able to cook breakfast in the room which is handy and breakfast was included in our stay so again, very helpful. The village is small and very hilly, so be prepared to do some walking up and down hills. Not very close to anything if not snow season.
Traveller from Sydney, Australia
Located near the slopes, this Nozawaonsen aparthotel is in the mountains, within a 10-minute walk of Kenmei-ji Temple and …More
It was our first time in Matsumoto and enjoyed the town a lot. The castle is one way from this hotel and the Nakajima district is to the othe way. We had a blast at Itoya in this district which serves Oden. My wife took a great liking of interior decor, which is a fusion of European and Japanese elements. Hotel staff spoke English very well and very helpful.
Traveller from Las Vegas, NV
Located in the heart of Matsumoto, this hotel is within a 5-minute walk of Matsumoto Scale Museum and Matsumoto City Museum …More