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Holiday Inn Express Cleveland Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Cleveland Downtown by IHG

Exterior
Reception
Premium bedding, down comforters, blackout drapes, iron/ironing board
Standard Room, Multiple Beds | Premium bedding, down comforters, blackout drapes, iron/ironing board
Standard Room | City view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
629 Euclid Ave, Cleveland, OH, 44114
  • Rocket Arena
    ‪6 min walk‬
  • Progressive Field
    ‪7 min walk‬
  • Rock and Roll Hall of Fame
    ‪16 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, Multiple Beds

  • 250 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Twin Bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, 1 Twin Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub, City View

Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub, City View

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Twin Bed, Accessible (Accessible Tub)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room, 1 Twin Bed, Accessible (Accessible Tub)

  • 250 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Bathroom sink

Standard Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, down comforters, blackout drapes, iron/ironing board

Standard Room

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Cleveland Downtown by IHG

Hotel in Downtown Cleveland
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Holiday Inn Express Cleveland Downtown by IHG offers 141 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 48-inch flat-screen televisions come with premium cable channels.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center, 3 meeting rooms, and coworking spaces. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 4575 square feet (425 square meters) include conference space. This Cleveland hotel also offers a 24-hour fitness center, a vending machine, and an arcade/game room. Parking is available onsite for a surcharge.

Holiday Inn Express Cleveland Downtown by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 4,575 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 1894
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 39.00 per night (in/out privileges)
  • Service fee: USD 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland Downtown
Holiday Inn Express Hotel Cleveland Downtown
Holiday Inn Express Cleveland Downtown Hotel
Holiday Inn Cleveland Downtown
Holiday Inn Express Cleveland Downtown Hotel Cleveland
Holiday Inn Express Cleveland Downtown Ohio
Holiday Inn Express Cleveland Ohio

Holiday Inn Express Cleveland Downtown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 809 out of 1654 reviews
Rating 8 - Good. 385 out of 1654 reviews
Rating 6 - Okay. 222 out of 1654 reviews
Rating 4 - Poor. 122 out of 1654 reviews
Rating 2 - Terrible. 116 out of 1654 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Stayed 1 night in Jan 2025

10/10 Excellent

Philip

Stayed 1 night in Jan 2025

4/10 Poor

Lisa

The entire hotel had no hot water for the length of our stay. The staff offered a refund of part of the cost but since I made the reservation through Expedia, I don’t know how to claim that refund.
Stayed 1 night in Jan 2025

2/10 Terrible

Amanda

Traveled with family
Disliked: Property conditions & facilities

Horrible experience

I checked in at 830 pm after a long drive in. Ready to get a shower and go to bed since my kids had to be up at 5am for a cheer competition. Only to get to my room and have no hot water in either of my 2 rooms and no heat in 1. I was never told about these known issues at check in. When I called about it they were rude and didn’t care. I had to wash my daughter’s hair in the sink with freezing cold water and could not get showers. The floors turned my white socks black from being dirty. There was 1 washcloth and 1 towel. I will never book here again.
Stayed 1 night in Jan 2025

4/10 Poor

Bradley

Traveled with family
Liked: Amenities
Outdated
Stayed 1 night in Jan 2025

10/10 Excellent

Allen

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Jolynn

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great downtown hotel for the price.

Beautiful old hotel in downtown area. Valet service was wonderful. The breakfast was delicious and the attendants were delightful. The front desk was helpful with a late check out when our plans were changed. The only downfall was the elevator which required your key to use and it was not easy.
Stayed 1 night in Jan 2025

10/10 Excellent

SIMON, Alexandria

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Irene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. The room was clean and spacious.
Stayed 1 night in Jan 2025

8/10 Good

Alexis

Stayed 4 nights in Jan 2025

6/10 Okay

Grethel

Liked: Cleanliness
It’s located very conveniente. But the building and rooms are old.
Stayed 1 night in Jan 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 loved the location of this hotel. It was a 5 minute walk to the arena, and so much more: restaurants, coffee shops, the Arcade & the outdoor ice skating rink. Our basic room had so much extra floor space. It was fairly quiet for a Saturday night downtown, had multiple close parking options, and a delicious breakfast included. We will stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy stay

We had a great experience with conjoined queen rooms. Our bath tub had a leaky faucet, but otherwise, no major complaints. Very clean, very comfortable, very polite staff. Nearby parking was expensive.
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Traveled with group
Stayed 1 night in Jan 2025

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice and bed was comfy!
Stayed 1 night in Jan 2025

10/10 Excellent

Jared

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Holiday Inn Express. The location is perfect and the staff was helpful and very kind. Will return next time we come to Cleveland!
Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 1 night in Jan 2025

10/10 Excellent

Howard

Business traveler
Liked: Cleanliness, staff & service, room comfort
Only had ice machines on 4,5,&6...I was on 11???
Stayed 1 night in Jan 2025

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great Stay next to the Marble room.
Stayed 1 night in Jan 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Rodney

Liked: Amenities, property conditions & facilities
Nice renovation of an old building
Stayed 1 night in Dec 2024

10/10 Excellent

ERIKA

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Nick

Stayed 1 night in Dec 2024

10/10 Excellent

Luvetria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024