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Holiday Inn Express Cleveland Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Cleveland Downtown by IHG

Exterior
Suite, One King Bed, Smoking | 1 bedroom, premium bedding, down comforters, blackout drapes
Reception
Free daily buffet breakfast
1 bedroom, premium bedding, down comforters, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
$130
includes taxes & fees
Nov 6 - Nov 7

Explore the area

View in a map
629 Euclid Ave, Cleveland, OH, 44114
  • Place, Rocket Arena
    ‪5 min walk‬
  • Place, Progressive Field
    ‪6 min walk‬
  • Place, Rock and Roll Hall of Fame
    ‪14 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, Multiple Beds

8.0 out of 10
Very good
(23 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(80 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, 1 King Bed, Jetted Tub

7.0 out of 10
Good
(8 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(147 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub, City View

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, 1 King Bed, Jetted Tub, City View

7.6 out of 10
Good
(21 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room

7.6 out of 10
Good
(8 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(27 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, down comforters, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Twin Bed, Accessible (Accessible Tub)

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, 1 Twin Bed, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(12 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, down comforters, blackout drapes

Standard Room, 1 Twin Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Bathroom sink

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed

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About this property

Holiday Inn Express Cleveland Downtown by IHG

Hotel in Downtown Cleveland
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Holiday Inn Express Cleveland Downtown by IHG offers 141 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 48-inch flat-screen televisions come with premium cable channels.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center, 3 meeting rooms, and coworking spaces. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 4575 square feet (425 square meters) include conference space. This Cleveland hotel also offers a 24-hour fitness center, a vending machine, and an arcade/game room. Parking is available onsite for a surcharge.

Holiday Inn Express Cleveland Downtown by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 4,575 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 1894
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 39.00 per night (in/out privileges)
  • Service fee: USD 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland Downtown
Holiday Inn Express Hotel Cleveland Downtown
Holiday Inn Express Cleveland Downtown Hotel
Holiday Inn Cleveland Downtown
Holiday Inn Express Cleveland Downtown Hotel Cleveland
Holiday Inn Express Cleveland Downtown Ohio
Holiday Inn Express Cleveland Ohio

Holiday Inn Express Cleveland Downtown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 813 out of 1698 reviews
Rating 8 - Good. 399 out of 1698 reviews
Rating 6 - Okay. 245 out of 1698 reviews
Rating 4 - Poor. 132 out of 1698 reviews
Rating 2 - Terrible. 109 out of 1698 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

mark

Liked: Staff & service
Elevator situation scary. Indigent person on elevator with me …. card was not working. ended up dialing 911 and cancelled due to another guest calling for elevator
Stayed 2 nights in Jul 2025

4/10 Poor

Joseph

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Russell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was a bit dirty. Lime scale on the shower head, and a slow drain.
Stayed 1 night in Jul 2025

8/10 Good

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very large & the high ceilings made it seem larger. The bed and pillows were comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Melanie

Stayed 1 night in Jul 2025

10/10 Excellent

William, BENSALEM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a GR8 Location close to all Sporting Venues.
Stayed 3 nights in Jul 2025

6/10 Okay

Melissa, Chicago

Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Stayed 1 night in Jun 2025

8/10 Good

Stewart, Appleton

Traveled with partner
Liked: Amenities, property conditions & facilities
Did not like tthat we had to valet the car and the $39 fee that went with it RIDULOUIS
Stayed 1 night in Jul 2025

6/10 Okay

Eddie

Traveled with partner
Disliked: Amenities, property conditions & facilities
Needs places to sit or eat
Stayed 1 night in Jul 2025

2/10 Terrible

John

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bugs toilet clogged dirt on floor in cracks non secure side door people can peep through dead bolt didn't work mold in showers bed sheets seemee unsanitary rips im the sheets and black little things trash can wasnt made properly poor house keeping
Stayed 1 night in Jul 2025

4/10 Poor

Yasukawa-Dudzinski,

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and plenty of surrounding overnight garages you can park without paying $39/night to the hotel valet. With that said, it's an old building that desperately needs updating on facilities (elevators were sketchy) and decor. They are likely understaffed (like anywhere these days) and while I am mindful of that, as a guest I cringed at how dirty the dining area carpet and stairs were, was afraid to take off my shoes inside the room with hardwood floors, annoyed with the overnight front desk staff who clearly did not want to be there, and irritated that they lacked some of the basic in-room amenities because their "orders hadn't come in yet." You get what you pay for, and if you keep that in mind it's tolerable. I would not stay multiple nights though.
Stayed 1 night in Jul 2025

4/10 Poor

Michelle

Traveled with family and small children
Disliked: Amenities
Pretty dirty, valet was disorganized. Couldn’t wait to leave.
Stayed 1 night in Jul 2025

6/10 Okay

Denise

Staff very indifferent. No housekeeping on Saturday because staff shortage. Sunday only clean towels and trash collected.
Stayed 3 nights in Jul 2025

8/10 Good

Jeffrey, Boynton Beach

Traveled with partner
Liked: Cleanliness
Very old hotel. Found only one elevator working. Buffet breakfast was good. Area around the hotel was dismal. Number of homeless around asking for a dollar
Stayed 3 nights in Jul 2025

6/10 Okay

Dori

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Seemed understaffed and not well maintained. The floor that offered breakfast had dirty carpet and an overflowing trash can from the day before.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeriah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a convenient, quiet & safe stay while I was there. Only thing I didn’t like was running out of body wash for the bathroom. Other than that, it was a good stay.
Stayed 1 night in Jul 2025

2/10 Terrible

Mitch

Traveled with partner
Disliked: Amenities, property conditions & facilities
We were disappointed in this hotel. I stayed at it years ago and remembered it fondly (especially the old bank features), but it seems to have fallen off significantly. It just doesn’t feel… welcoming. The lobby is dimly lit (staff are very nice though, no complaints there) and an armed guard out front actually managed to make us feel less safe. The rooms were depressing. Very thin walls and the door between our conjoined room was concerningly thin. I’ve stayed at a lot of hotels and enjoy being in the city… but this place just wasn’t for me.
Stayed 1 night in Jun 2025

8/10 Good

Kaye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Donna

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed one night. Hotel sadly smells dingy and of old cigarette smoke even though signs state 100% smoke free. Great staff and great location. Breakfast was OK. I would not bring kids here it just isn't family friendly.
Stayed 1 night in Jul 2025

2/10 Terrible

Melissa

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was dirty & they did not fill any of the bottles of shampoo or conditioner so my friend got in the shower used the bitter end of the shampoo, had no soap and no conditioner
Stayed 2 nights in Jun 2025

10/10 Excellent

Erin

Traveled with group
Liked: Cleanliness, property conditions & facilities
Old building but nice room
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
All staff extremely friendly and helpful
Stayed 2 nights in Jul 2025

6/10 Okay

Amy

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Our room was not very clean, the tub was dirty, the floors were dirty, you could tell the coffeemaker hadn’t been cleaned in awhile. The elevator was scary, old building that needs a lot of work to make feel fresher. No lobby to hang out in. Did enjoy the views from our room onto the city from the 11th floor. The gym was very outdated & too wsrm to work out in. Basic things like tissues & soap were missing from our room when we checked in.
Stayed 2 nights in Jul 2025

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For an older building it was remarkably clean and well maintained. Thought it was strange that it didn't have a restaurant. But then only 2 blocks away was a large variety of restaurants to choose from! All staff very accomodating
Stayed 1 night in Jul 2025