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Deluxe Garden View Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$392* Per night/room Mar 2 - Mar 3

Deluxe Garden View With Patio Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Ocean View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Ocean View Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Ocean View Balcony King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Garden View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Now Emerald Cancun - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Now Emerald Cancun - All Inclusive features 3 outdoor swimming pools, a sauna, a fitness center, and a children's pool. Dining is available at one of the resort's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 7 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center. 2 meeting rooms are available. This all-inclusive resort also offers spa services, a terrace, and a complimentary children's club. Complimentary self parking and uncovered valet parking are available on site.

Now Emerald Cancun - All Inclusive is a smoke-free property.

  • Children's games
  • Number of outdoor pools - 3
  • Fitness facilities
  • Number of bars/lounges - 7
  • Number of poolside bars - 1
  • Number of swim-up bars - 1
  • 24-hour front desk
  • Beach umbrellas
  • Business center
  • Porter/bellhop
  • Tours/ticket assistance
  • Uncovered parking
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Free valet parking
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Swimming pool
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of meeting rooms - 2
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Hair salon
  • ATM/banking
  • Number of restaurants - 7
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Ballroom
  • Banquet hall
  • Pool umbrellas
  • Reception hall
  • Laundry facilities
  • Beach towels
  • Total number of rooms - 427
  • No accessible shuttle
  • Arcade/game room
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Room Amenities

Now Emerald Cancun - All Inclusive offers 427 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. LED televisions are featured in guestrooms. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This Cancun resort provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Bathtub only
  • In-room safe (laptop compatible)
  • Free WiFi
  • LED TV
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Now Emerald Cancun - All Inclusive has 7 restaurants on site.

Late night fare is available from room service (during limited hours).

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Volleyball on site
  • Beach volleyball on site
  • Yoga classes/instruction on site

Hotel Policies

Payment types

Fees

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. On-site antigen/rapid COVID-19 testing is available for a USD 35 fee. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Noise-free rooms not guaranteed

Guest accommodation is sealed after cleaning

Cashless transactions are available

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No cribs (infant beds) available

Property does not follow a brand or regulatory agency's sanitization guidelines

Onsite COVID-19 testing (Antigen) is available

LGBTQ friendly

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Pool access available from 8:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Now Emerald Cancun
  • Now Emerald Cancun Inclusive
  • Now Emerald Cancun All Inclusive
  • Now Emerald Cancun - All Inclusive Resort

Hotel Reviews

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